Production Support Analyst

1 week ago


Singapore SAKSOFT PTE LIMITED Full time

Experience: 3 to 5 Years

Role: Production Support Analyst

**Responsibilities**:

- Design appropriate metrics for reporting on key performance and quality indicators
- Test, maintain and recommend software improvements to ensure strong functionality and optimization Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.
- Work with business stakeholders to manage and prioritize the overall book of work in terms of problem remediation
- Contribute to improvement initiatives relating to methods, tools, people, architecture, project management and governance
- Problem and Change management
- Plan and execute obsolescence/Infrastructure upgrade projects
- Responsible for System Quality/ Reliability
- Responsible for production jobs and batch scheduling, monitoring and running



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