Case Management Executive
4 weeks ago
COMPANY DESCRIPTION
THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.
RESPONSIBILITIES
Case Management Aspects
- Organise and co-conduct intake interviews with clients and caregivers
- Collect information and conduct assessments of clients
- Coordinate, implement and follow up on individual care plans for clients
- Collaborate with Case Intervention Team to provide support and intervention to clients
- Contribute to case reviews
- Handle case related administrative duties and documentation
- Adhere to the standard operating procedures and case work practices
Crisis Management Aspects:
- Handle crisis situations, such as behavioural challenges in collaboration with relevant professionals
- Mediate conflicts between clients, caregivers, and staff when necessary
Programme Management Aspects:
- Work with team to design, implement, facilitate and review training programmes to equip clients with pre-vocational and vocational skills
- Network and collaborate with relevant stakeholders and community partners
- Maintain and compile statistics for reporting, funding or audit purposes
REQUIREMENTS
- Diploma/Degree in Psychology, Counselling, Sociology or a related field
- Knowledge and experience in working with special needs or disabilities will be an advantage
- Good listening and communication skills to work with clients with diverse abilities and backgrounds
- Good interpersonal skills to liaise with stakeholders and external agencies
- Strong organisational and planning skills
- Passionate and committed to working with people with disabilities
- Good team player with a positive and resilient attitude
- Proficient in Microsoft Office and administrative skills
- Able to work on some weekends or weekday evenings
Tell employers what skills you have
Excellent Communication Skills
Teamwork
Leadership
Information Technology
Leadership Development
Positive Team Player
Team Building
self-motivated Team Player
Team Player
Team Work
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