Senior Relationship Manager, Priority Banking
4 weeks ago
The purposeof the role is to
- Maximize new business/acquisition/referral opportunitiesand deepening existing customer relationships to the specifiedservice standards for the Priority Clientssegment
KeyResponsibilities
Implementationand oversight of the below individualresponsibilities:
- To conduct aprofessional, consultative financial analysis and profiling sessionwith customers to meet their financial needs/objectives.
- To foster and deepen customer relationships by providingregular market information updates and trend analysis on local andinternational financial products.
- Inconsultation with the PB team manager/ branch manager/ PTL, draw upmonthly plans for achieving/exceeding sales targets to meet newbusiness and customer acquisition goals
- Toparticipate in marketing and promotional activities for customeracquisition.
- To source and call on individualprospects
- To provide quality, efficientafter-sales services
- To manage anti-attritionand retention of clients
- To organise andconduct sales presentations to groups, clubs, associations,companies and other organisations.
- To solicitreferrals from other parts of SCB eg. RMs from C&I, staff,etc.
- To comply with all applicable moneylaundering prevention procedures and in particular, report anysuspicious activity to the Transaction Monitoring Unit.
- To ensure compliance with all regulations and controls asset by the Bank and external regulatoryauthorities.
Keystakeholders
- ClusterHeads, Product Managers, STMs andetc.
Our IdealCandidate
- RNF &CMFAS Certificates
- 4 years of relationshipmanagement and retail bankingexperience
RoleSpecific Technical Competencies
- Client Acquisition Experience
- Account Management (of HNW Individuals)Experience
- Technical knowledge and expertisein consumer banking products (i.e. Treasury, Equities, Funds,Insurance, etc)
AboutStandard Chartered
We're aninternational bank, nimble enough to act, big enough for impact.For more than 170 years, we've worked to make a positive differencefor our clients, communities, and each other. We question thestatus quo, love a challenge and enjoy finding new opportunities togrow and do better than before. If you're looking for a career withpurpose and you want to work for a bank making a difference, wewant to hear from you. You can count on us to celebrate your uniquetalents and we can't wait to see the talents you can bringus.
Our purpose, to drive commerce andprosperity through our unique diversity, together with our brandpromise, to be here for good are achieved by how we each live ourvalued behaviours. When you work with us, you'll see how we valuedifference and advocate inclusion.
Togetherwe:
- Do the rightthing and are assertive, challenge one another, andlive with integrity, while putting the client at the heart of whatwe do
- Neversettle, continuously striving to improve andinnovate, keeping things simple and learning from doing well, andnot so well
- Are bettertogether, we can be ourselves, be inclusive, seemore good in others, and work collectively to build for the longterm
What weoffer
In line withour Fair Pay Charter, we offer a competitive salaryand benefits to support your mental, physical, financial and socialwellbeing.
- Core bankfunding for retirement savings, medical and lifeinsurance, with flexible and voluntary benefitsavailable in some locations.
- Time-off including annualleave, parental/maternity (20 weeks), sabbatical (12 monthsmaximum) and volunteering leave (3 days), along with minimum globalstandards for annual and public holiday, which is combined to 30days minimum.
- Flexibleworking options based around home and officelocations, with flexible working patterns.
- Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform,development courses for resilience and other human skills, globalEmployee Assistance Programme, sick leave, mental healthfirst-aiders and all sorts of self-help toolkits
- A continuous learningculture to support your growth, with opportunitiesto reskill and upskill and access to physical, virtual and digitallearning.
- Being part of aninclusive and values driven organisation, one thatembraces and celebrates our unique diversity, across our teams,business functions and geographies - everyone feels respected andcan realise their fullpotential.
RecruitmentAssessments
Some of our roles useassessments to help us understand how suitable you are for the roleyou've applied to. If you are invited to take an assessment, thisis great news. It means your application has progressed to animportant stage of our recruitmentprocess.
Visit our careers websitewww.sc.com/careers
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