Part-Time Operation Admin Assistant

5 days ago


Singapore CWMS PTE. LTD. Full time
Roles & Responsibilities

Job Description:


We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .


Need to manage and monitor equipment, cleaning solutions and cleaning standard.


Part-Time working hours:


9am-6pm in office [2 weekday & 1 weekend], need to respond to messenger till staff schedule end.


Responsibilities:


Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)


Maintaining a positive, empathetic, and professional attitude toward clients at all times


Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support


To arrange floater or cleaner jobs schedule and monitor cleaning standard.


Collect mails and documents Assist in any ad hoc duties assigned


Requirements:


Minimum 1 year experience in customer service, scheduling


Minimum Diploma holder Customer-oriented with good interpersonal and communication skills


Pleasant and friendly personality Strong problem solving capabilities


Able to work at a fast pace environment, fast learner, willing to take up responsibility


Computer literacy


Tell employers what skills you have

Negotiation
Microsoft Office
Interpersonal Skills
Stay Calm Under Pressure
Inventory
Problem Solving
Good Communication Skills
Team Player
Customer Service
Scheduling
Computer Literacy
Able To Work Independently
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