Floor Manager

3 weeks ago


Singapore TASTER FOOD PTE. LTD. Full time
Roles & Responsibilities

Application Mode

  • Apply by Whatsapp +65 85229666

Job Responsibilities:

  • Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters
  • Play a pivotal role in making decision on staff termination cases
  • Assist the Assistant Restaurant Manager/ Restaurant Manager in carrying out his function of efficiently administering and organizing the restaurant into a profitable center and increasing revenue
  • Conduct departmental SOP training for all staff to maintain a consistent best in class service standards and conduct
  • Conduct end of probation review for new hires
  • In-charge of duty roster, product quality, food cost, staff recruitment.
  • Work with Human Resource Department in handling staff grievances and disciplinary issues.
  • Attend all meetings and training programs when required.
  • Assist in forecasting staff requirements and in scheduling day off, leaves, and overtime requirements
  • Lead and motivate staff in achieving sales targets and customer satisfaction
  • Involve, prepare pre-service meetings
  • Keep the Outlet In-Charge/Manager informed on all items of interest
  • Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
  • Maintain excellent customer service standards and execution of promotions in outlet.
  • Undertake any other related task/duty/assignment that may be given by the Assistant Restaurant Manager/ Restaurant Manager

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Tell employers what skills you have

Forecasting
Leadership
Microsoft Office
Inventory
Customer Care
Accounting
Human Resource
Cashiering
Customer Satisfaction
Customer Service
Scheduling
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