Floor Staff
5 days ago
Job Title: Floor Staff (Club)
Location: 78 Shenton Way, Singapore
Working Hours: 50-55 hours per week
Working Days: 5.5 – 6 days per week
Salary Range: SGD $2,000 - $2,300 per month (commensurate with experience)
About Us
At 0.2 Lounge and Club, we create a high-energy environment where exceptional service, innovative dining, and vibrant nightlife come together. Our goal is to deliver a unique and unforgettable experience for our guests, whether they are enjoying creative cocktails, socializing with friends, or dancing the night away. We pride ourselves on creating a dynamic atmosphere that blends top-tier service with exciting club experiences.
We are looking for enthusiastic Floor Staff who thrive in a lively, fast-paced setting and are passionate about delivering outstanding service to our guests.
Job Description
As a Floor Staff, you will be responsible for ensuring that guests have an exceptional experience in our high-energy club environment. You will interact with guests, assist them with their needs, and ensure that service runs smoothly throughout the night. This role requires a strong understanding of premium service, high energy, and the ability to work effectively in a bustling, vibrant atmosphere.
Key Responsibilities:
- Guest Service: Greet guests warmly, provide a welcoming atmosphere, and attend to their needs throughout their visit.
- Order Management: Take and accurately process orders, ensuring that guest preferences are met.
- Serving: Deliver drinks, food, and cocktails promptly, ensuring that the presentation meets company standards.
- Table Maintenance: Monitor and maintain clean tables and lounge areas, promptly clearing used items and ensuring guests are comfortable.
- Upselling: Promote special events, bottle services, and VIP offerings to enhance the guest experience and increase revenue.
- Attention to Detail: Deliver exceptional service, keeping in line with the club's high-energy, dynamic environment.
- Team Coordination: Collaborate with the bar and kitchen teams to ensure smooth operations and guest satisfaction.
- Problem-Solving: Address guest requests, concerns, or complaints with professionalism, escalating issues to the supervisor when needed.
- Hygiene & Safety: Ensure the cleanliness of the club space and comply with all health and safety standards.
Requirements:
- Experience: Prior experience in a high-energy club, lounge, or similar fast-paced service environment is preferred.
- Skills: Excellent communication and multitasking abilities; ability to thrive under pressure in a vibrant setting.
- Personality: Friendly, energetic, professional, and customer-focused with a passion for nightlife and hospitality.
- Language: Proficiency in English; additional languages are a plus.
- Work Eligibility: Singaporean/PR preferred due to limited foreign worker quota.
- Physical Ability: Able to stand, walk, and move around for extended periods and carry service trays.
Why Join Us?
- Work in an exciting, high-energy club atmosphere with a dynamic team.
- Opportunities to grow and develop your skills in the hospitality and nightlife industry.
- Be part of a venue that consistently delivers memorable experiences for our guests.
As a young startup, we value teamwork and adaptability. We require every team member to be open to helping each other whenever needed, regardless of their position. Together, we aim to build a strong and supportive team culture.
Join Us
If you are passionate about hospitality, enjoy working in a high-energy environment, and have a love for the nightlife scene, we want you to be a part of our team. Apply today for the Floor Staff (Club) position and help us create unforgettable experiences for our guests at 0.2 Lounge and Club
Coaching
Ability to Multitask
Excellent Communication Skills
Leadership
Restaurants
Inventory
Exceptional Customer Service
Sanitation
Compliance
Teamoriented
Train New Employees
Customer Service
Staff Management
Scheduling
Hospitality
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