restaurant floor manager
4 weeks ago
We are looking for a Restaurant Floor Manager that oversees all aspects of daily restaurant operations, ensuring smooth service, guest satisfaction, and efficient staffing, while also managing staff performance and ensuring adherence to restaurant standards and procedures.
Responsibilities:
- Walking the floor and addressing any issues related to appearance and cleanliness
- Greeting and assisting customers
- Hiring and training new floor employees
- Handling customer complaints
- Coaching and disciplining employees, as needed
- Creating schedules and processing time-off requests
- Enforcing company policies related to health, safety, dress code and other matters
- Coordinating activities with other departments or areas, such as inventory and the kitchen in a restaurant.
Qualifications:
- Excellent customer service and interpersonal skills.
- Strong leadership and communication skills.
- Ability to manage multiple tasks and prioritize effectively.
- Knowledge of food and beverage operations and procedures.
- Experience in restaurant management or supervision.
- Proficiency in using restaurant management
Coaching
Leadership
Social Media
Interpersonal Skills
Food Quality
Inventory
Sanitation
Restaurant Management
Cashiering
Communication Skills
Customer Service
Scheduling
Customer Relations
Hospitality
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