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Desktop Support Engineer
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Desktop Support Specialist
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Desktop Support Engineer
4 days ago
Singapore MATRIX PROCESS AUTOMATION PTE. LTD. Full timeRoles & ResponsibilitiesManage the IT Support and staff to provide 1st level technical support;Answering support queries via the telephone, emails using remote desktop tools or should the need arise attendance to users place of work.Act as a further escalation point for unresolved or escalated cases.Take on a wider customer service role and promote the...
Desktop Support engineer_Contract
2 months ago
Roles & Responsibilities
IT technical support and operations services. Troubleshooting Laptop/Desktop, email, software Issues. Provide a helpdesk service for users enquiries and technical issue reporting on system usage, through phone and emails. For Technical issues, make assessment if it can be resolved with the level of system access provided. Escalate unsolved case to other trams with in the stated SLA timing. Familiar in Networking Has provided some level 1 & 2 user support to end user and VIPs Able to communicate clearly, work in a team .Requirements:
Nitec/Higher Nitec or Diploma in Computer Technology Minimum 3 years of experience in Desktop Troubleshooting. Willing to work in an Non camera phone environment.