GlobalLink Product Sales, Vice President

2 weeks ago

Singapore STATE STREET BANK AND TRUST COMPANY Full time
Roles & Responsibilities

Who we are looking for

A proven sales professional to be part of a regional sales team, with the primary responsibility of generating new business and managing existing client relationship and revenue retention effort for the GlobalLink suite of products; FX Connect / BestX / Trade Nexus and Currenex. The role holder will have a comprehensive knowledge of the sales process including opportunity spotting, qualifying leads, client presentations and pitches, commercial and legal frameworks, running workshops, leveraging firm wide contact points and institutional relationships, building credibility through thought leadership and market presence, demonstrating an understanding of the client challenges and operating paradigm.

Why this role is important to us

GlobalLink has a long history of innovation and industry leadership. As we enter the next phase of our evolution, we are focused on not only maintaining our leadership positions in the FX, TCA and Post-trade markets; but also on maximizing our client footprint and delivering value added solutions to our existing clients. With that in mind we will be looking to realign and reposition the sales and client organization to maximize distribution across both new and existing clients, this role holder will be an important agent in the implementation and success of our client organization.

What you will be responsible for

  • Responsible for assigned Currenex, FX Connect, Trade Nexus and other GL products;
  • Ensuring profitability of clients
  • Ensuring retention of clients
  • Drive client service focused initiatives within GLFX(GlobalLink FX) team but liaising globally where required. Using innovative ways to drive client satisfaction and thus increased market share.  Ensure that client feedback and enhancements are vetted, specified accurately and escalated as necessary
  • Responsible with the revenue targets through the development, growth, expansion and retention of Currenex clients and FX Connect Sell-side clients in Japan
  • Be accountable for coordination/ ownership of client on-boarding, technical Implementation of the product/ service, client Servicing & relationship reviews, capturing enhancements & major bug requests, problem solving/ solutions for the client
  • Working with GLFX team to ensure all operational matters are effectively and efficiently addressed. Again with the aim of delivering a superb level of client service and ensuring client satisfaction.
  • Risk Excellence.  Operate in compliance with internal and external regulations and make sure that escalation procedures are followed.   Be mindful of the risk excellence culture at all times.

What we value

These skills will help you succeed in this role:

  • Undergraduate degree required and/or relevant professional qualification of 5+ years' experience in trading technology or related markets; foreign exchange or money markets is a plus
  • Proven track record of driving business development, relationship management and serving clients
  • Demonstrated knowledge of electronic trading products
  • Proven initiative in building strong client relationships and resolving client problems
  • Demonstrated customer service orientation
  • Fully aware of all procedures, best practices, escalation policies and other codes of conduct relevant to the execution of the role
  • Proven high ethical standard

Education & Preferred Qualifications

  • Ideal candidate should have 5+ years of foreign exchange technology experience in the financial sector, preferably selling bank execution tools; white labeling solutions
  • A strong understanding of the eFX marketplace including pricing, execution, STP and product distribution tools
  • A strong understanding of both buy and sell side front office, middle office and back office functions and workflow
  • Fluent in Chinese and English
  • Strong computer skills, MS Office (PowerPoint, Excel, Word)

Are you the right candidate? Yes

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Tell employers what skills you have

Electronic Trading
Front Office
Service Orientation
Product Innovation
Middle Office
Investments
Relationship Management
Wealth
Selling
Sales Process
Investment Management
Thought Leadership
Foreign Exchange
Business Development
Back Office

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