Executive, SCM
5 days ago
Job Summary
- Maintain a valid, current Sales & Operations plan in support of customer requirement covering a planning horizon adequate to plan resources effectively;
- Assist in ensuring the system is effective and error free.
Major Duties
- Upkeep system customer pricing;
- Organising the department to ensure that the objectives are met through proper supervision and control, delegation of duties and smooth flow of information;
- Liaise with customers on all relevant problems and changes;
- Ensure all tender orders are managed according to customers' requirement;
- To check and verify freight bills;
- Input and update data into SAP for blanket/schedule order as per purchase orders received from customers;
- Check and monitor availability of stock and liaise with suppliers for date of arrival of goods;
- Handle and pass enquiries/request for quotes/complaints to superiors or respective salesperson or H0D and Local Safety Officer promptly;
- Undertake other relevant tasks as may be directed by Superior from time to time;
- Receiving, documentation & prompt forwarding of product complaints to local responsible person.
Customer Service Skills
Microsoft Office
Microsoft Excel
Customer Service Operations
Interpersonal Skills
Inventory
Administration
Data Entry
SAP
Adaptability
Good Communication Skills
Freight
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Pricing
Shipping
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