Global Change

Roles & Responsibilities

JOB SUMMARY

• The Global Change & Enablement Principle Lead will be responsible for the successful delivery of organisational change management workstreams for transformational change initiatives within the S&T portfolio. They will lead the organisational change management workstream for some of the largest and most complex S&T Transformation initiatives, initially commencing with Project Beacon in Supply Chain Management (SCM). They will provide leadership, strategic direction and appropriate quality & readiness assurance for the change & enablement (C&E) deliverables.
• Deep organisational change management expertise is essential, including leading complex target operating model changes. Prior SCM experience is also highly desirable.

RESPONSIBILITIES

• Drives the Beacon organisational change management and adoption strategy, including integration of plans with other key SCM transformation initiatives.
• Co-creation of the strategic change narrative for project Beacon.
• Creation of the global change management strategy, roadmap & milestone plan. Works closely with key stakeholders within the S&T portfolio governance structure to ensure alignment
• Collaborates with the broader S&T OCM/C&E practice to refine structured methodology and principles for org. change management in alignment with SCB’s change delivery standards.
• Definition of key success measures and the mechanisms for tracking success both in terms of business readiness and adoption
• Quality assurance of deliverables produced by the Change & Engagement workstream in order to ensure consistency (e.g. change impact assessment, business readiness assessments, training plans, etc.) across the portfolio
• Partners with the Group S&T communications to ensure messaging is aligned, consistent and utilizes standardized formats
• Refines the feedback loops into the programmes working with Employee Experience and Process Design
• Provides strategic and tactical advice to support driving sustainable change and implementing effective change management strategies to help successfully deliver the programmes
• Creation of high quality interventions that drives employee adoption and sustainability of change initiatives
• Understands the programme lifecycle and ensures all stages of the lifecycle are managed appropriately to support successful stage delivery
• Collaborates closely with Group PMO and the Programme Managers to raise any material risks or issues that arise
• Develops the strategy for the use of digital change interventions using WalkMe or other relevant tools across the Group in collaboration with S&T Transformation partners
• Provides leadership, management and coaching to any direct reports or matrix team members to ensure they are highly engaged and performing to their potential
• Promotes and embeds a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm

Key Stakeholders

• Head of Change & Enablement S&T COO
• Head of SCM
• Head of Strategic Change, SCM & CRES
• SCM MT
• CABM
• S&T Transformation Portfolio and leadership team

SKILLS AND EXPERIENCE

Our Ideal Candidate
• 12+ years of experience in Organization Change Management supporting complex enterprise- wide transformation.
• A blend of prior in house and consultancy experience OR individuals that have worked in several large complex organizations leading complex organisational change management workstreams.
• Target Operating Model Experience and Supply Chain Management experience is also highly preferred.
• Outstanding Communication and Organizational skills, including preparing and presenting pitch decks and updates to a Management Consultancy level.
• Strong Stakeholder Alignment skills are also essential.
• Direct Experience and expertise within the Organizational Change Management Capability area

Role Specific Technical Competencies
• Deep (and demonstratable) Organisational Change Management expertise
• Expert Stakeholder Management
• Deep Transformation Knowledge
• Communications Strategy design & execution
• People Leadership
• Strategic Thinking, including building compelling change narratives
• Facilitation

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Tell employers what skills you have

Charter
Sustainability
Assertive
Quality Assurance
Assurance
PMO
Life Insurance
Interventions
Advocate
Mental Health
Supply Chain Management
Wellbeing
Facilitation
Senior Stakeholder Management
Retirement
Oral & Written Communication Skills
Organisational Change Management

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