Global Change

Roles & Responsibilities

JOB SUMMARY

• The C&E Global Engagement Lead (aka Organisational Change Management) is responsible for developing and executing the Change & Enablement strategy and plan which sits under the overall S&T COO Transformation initiative plan. This includes building engagement & communications plans; structured learning programmes using marketing, communications and change management strategies; and core OCM deliverables including change impact assessments and training needs analysis, with the objective of successfully embedding S&T change across the organisation. It is essential that the incumbent has deep capability and demonstrated experience in organisational change management, including complex target operating model changes.
• Prior SCM and technology transformation experience is desirable, but not essential, as the incumbent will initially be allocated to the SCM project portfolio.

This role will initially be allocated to our most strategic SCM transformation project, and will support our Principle C&E Lead with the strategy, leadership and execution of all agreed Organisational Change Management/Change & Enablement deliverables.

RESPONSIBILITIES

• The C&E Lead is expected to independently scope, plan and execute on critical end-to-end items within the C&E/Organisational Change Management (OCM) plan leveraging best practice standards and our S&T COO OCM approach. This could include Training Needs Analysis (TNA) and Change Impact Assessment (CIA). They will also lead the design & execution of engagement activities targeted at leadership teams and the impact colleague population.
• Partners with the Global Principle C&E Lead, and acts as a thought leader to successfully embed the change.
• Works with the Programme/ Project Managers (PM), Business Analysts, Design SMEs, Group Communications, People Capability, and other C&E team members and Business stakeholders across the enterprise to achieve the programme's objectives. This includes collaborating with leads from other S&T and business projects to manage interdependencies, identify synergies and coordinate deployment.
• Creates and implement Engagement & Learning strategies and supporting execution plans, as well as tailored user adoption strategies. This will feed into the overarching C&E strategy and plan.
• Ensures identified business impacts are adequately addressed through business readiness plans, and engagement.
• Partners with Group S&T communications & People Capability to ensure key messaging and communication/ engagement strategy is aligned, consistent and utilizes standardized formats.
• Acts as advocate for and SME of the OCM/C&E discipline within the broader enterprise. This includes guiding, supporting and developing team members on org. change management approaches and methodologies where required, as well as developing and mentoring more junior C&E team members.

Key Stakeholders:

• S&T COO Head of Change & Enablement
• C&E Principle Lead and other C&E team members
• SCM MT
• S&T MT
• SCM stakeholders
• CABM
• Project Team members & Workstream Leads
• All SCB Colleagues impacted by the change

SKILLS AND EXPERIENCE

Our Ideal Candidate:

• 10+ years of experience in Organization Change Management supporting complex enterprise- wide transformations. Ideally, this also includes complex target operating model changes.
• A blend of prior in house and consultancy experience OR individuals that have worked in several large complex organizations leading complex organisational change management workstreams.
• Outstanding Communication and Organizational skills including preparing and presenting materials at Management Consultancy level to our most senior stakeholders.
• Strong Stakeholder Alignment skills are also essential
• Direct Experience, including knowledge of industry best practice, within the Organizational Change Management Capability area is also essential.
• Deep communications and organisational design professionals will also be considered.

Role Specific Technical Competencies

• Deep (and proven) Organisational Change Management expertise
• Expert Stakeholder Management
• Deep Transformation Knowledge
• Communications Strategy design & execution
• People Leadership
• Strategic Thinking, including building compelling change narratives
• Facilitation
• Preparation of strategy decks and senior stakeholder briefing materials to a management consultancy level

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

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