Head Of Operations

4 weeks ago


Singapore Mizuho Bank Full time


Company Profile
MIZUHO BANK, LTD. IS A SUBSIDIARY OF THE JAPAN-BASED MIZUHO FINANCIAL GROUP, INC.(LISTED ON THE TOKYO STOCK EXCHANGE AND NYSE) AND IS ONE OF THE LARGEST FINANCIAL SERVICES COMPANIES IN THE WORLD. MIZUHO BANK, LTD. PROVIDES FINANCIAL AND STRATEGIC SOLUTIONS FOR THE INCREASINGLY DIVERSE AND SOPHISTICATED NEEDS OF ITS CLIENTS WITH OFFICES LOCATED IN ALL THE MAJOR CITIES OF THE WORLD SUCH AS TOKYO, NEW YORK, LONDON, HONG KONG AND SINGAPORE.

Job Responsibilities
The Head of Operations (Singapore) plays a crucial role in ensuring the efficient and effective functioning of Mizuho Bank's operations activities in Singapore. This role involves strategic planning, risk management, project management, relationship management with key stakeholders, and ensuring compliance with internal policies and external regulations. The Chief Operations Officer (Singapore) also oversees key corporate banking operations functions, including Loans and Agency (LOA), Remittance and Deposits (RDT), and Trade Services (TRS).
  • Department Management: Provide transformational leadership and oversight over a department of >100 staff, including overall management of the LOA, RDT & TRS teams.
  • Strategic Operations Planning: Develop and implement strategies for operational risk management. Coordinate with other branches and head office to ensure alignment with global objectives.
  • Continuous Improvements: Modernise operations though implementation of new technologies and professes to improve efficiency and security.
  • Project Management: Lead and facilitate the implementation of global projects aimed at enhancing operational effectiveness and governance.
  • Global Relationship Management: Build and maintain relationships with key stakeholders to strengthen cross-regional corporation and best practices.
  • Audit Support: Provide support for audits and effectively manage audit report results. Implement corrective actions as necessary.
  • Operations Continuity and Staff Development: Develop future resources for the operations function through effective workforce planning, staff development and training, and succession planning to ensure smooth transition of key roles in the department and enhance the operational knowledge of the function
  • Branch Evaluation: Participate in branch evaluations by coordinating with headquarters on goal setting or performance metrics.
  • Operational effectiveness: Work closely with Singapore CEO and Regional COO to drive operational efficiency and cost effectiveness.
  • Others: Provide ad-hoc support to the Singapore branch on head office policies, review of budget applications, and analysis of risks to the branch such as branch reorganization, delegation of authority, or introducing new products, etc.


Job Requirements
Qualifications
  • Bachelor's degree in Business Administration, Finance, or related field.
  • Minimum of 15-20 years in banking operations, with experience leading large teams.
  • Strong understanding of operational risk management, project management and regulatory compliance.
  • Demonstrated change mindset or experience leading transformational change activities.
  • Excellent communication, leadership and interpersonal skills.
  • Ability to work effectively in a fast paced environment.

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