Retail Supervisor
3 weeks ago
Wine Connection is the leading chain of wine shops and wine-themed restaurants in South-East Asia. Established in 1998 and currently rapidly expanding.
Wine Connection is looking for a Retail Supervisor who is:
- on fire with passion and gratitude
- possesses excellent people and leadership skills
- takes ownership of the role, mission and vision
- remains humble and is trustworthy,
- always doing what you say you're going to do.
Staff Benefits & Job Highlights:
- 5.5 day work week / 44 hours per week
- Career Growth Opportunities
- AWS
- Annual Performance Bonus
- Birthday Gift
- Medical Benefits (Unlimited visits with minimal co-payment)
- Monthly Sales Commission (T&C Applied)
- Annual Increment based on Yearly Performance & MORE
Job Description:
- To greet the customers
- Assist customers with their wine selection
- Continue to expand on the company's product knowledge
- Ensure that payments are processed correctly
- Advertising and promoting the wines in the store
- Report and record customer complaints to superiors
- Ensure overall cleanliness of the retail store
- Oversee closing and opening procedures of the store
- Process customer purchase in the store
- Record order and issue invoice using standard invoice number set by HQ's Account Department.
- Sort daily receipts per category
- Prepare weekly roster for retail employees in the store
- Responsible for weekly wine order
- Arrange delivery of club member's birthday wine on a monthly basis
- Prepare monthly food product analysis, monthly item movement history report and corporate customer purchase summaries
- Responsible for daily stock count
- Responsible for ordering monthly stationary for the store
- Ensure cash and security policies, administration, and financial procedures are adhered to, with relevant and accurate data being delivered on time
- Liaise with neighborhood restaurants and pubs for new business opportunities
- Adhere to store's operational requirements by scheduling and assigning employees to improve on sales results
- Managing ERP related tasks and responsibilities as required in the role
- Carry out any other retail duties as per reporting manager and Retail Operations Manager
Job Requirements:
- Previous experience in retail preferred
- Interest in wine
- Sound knowledge of banking policies and procedures
- Sound knowledge of inventory techniques
- Experience in organizing data and reports
- Basic understanding of sales principles and customer service practices
- Basic computer knowledge and familiarity with electronic equipment
Do you have the attentiveness, patience, and a positive attitude? Are you ready to join a team that rewards you individually, celebrates your team, & pours into your growth and development?
If yes, then you might be the perfect fit We look forward to receiving your application and resume to WhatsApp at +65 8511 2188
Tell employers what skills you haveProduct Knowledge
Customer Service Oriented
Customer Support
Interpersonal Skills
Inventory
ERP
Customer Care
Administration
Branch Management
Brand Management
Wine
Communication Skills
Training
Customer Service
Scheduling
Product Analysis
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