Technical Service Manager

3 weeks ago

Singapore JOTUN (SINGAPORE) PTE LTD Full time
Roles & Responsibilities

Manage the Technical Service function to ensure that the local organisation receives the required technical service to ensure projects are carried out according to specification and customer satisfaction and that Jotun is a preferred supplier in the market. This position will be based in Tuas, Singapore and reporting to General Sales Manager – Marine & Protective.


Responsibilities:

  • Build and develop a competent, organised and close-knit technical service team with the potential to work across segments.
  • Develop and monitor the application of operating systems, including policies, procedures, and operating structure to ensure Jotun’s quality standard is met.
  • Develop the Technical Service business plans and department’s operations and budget development which in line with Performance Coatings' strategy.
  • Provide detailed reports to management on the organisation/utilisation and efficiency of the team.
  • Build up and enhance relationship with key customers.
  • Ensure company policies and new technical information is properly informed to the organisation.

Qualification:

  • Bachelor's Degree with minimum 3 years of relevant experience in Technical Service Management.
  • At least 3 years of people management experience.
  • Proficient in verbal and written English.
  • You have strong communication skill and a team player.

Personal Qualities:

  • Acts on own initiative, makes things happen and accepts responsibility for the results.
  • Provides team with a clear sense of direction, inspires and coordinates others and keeps them focused on objectives.
  • Develops people through delegation, empowerment and coaching; promotes career and self-development.
  • Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
  • Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development.
  • Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.

What We offer:

  • Competitive compensation and benefits
  • Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.
  • Career development opportunities across multiple disciplines and geographies
  • Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores
  • A supportive and inclusive company culture where you can be your authentic self
  • A focus on having fun together through team buildings and social activities

Tell employers what skills you have

Management Skills
Technical Lead
technical skills
Service Management
Supervisory Skills
Coatings
Good Communication Skills
Technical Sales
People Management Experience
Technical Support

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