Technical Solutions Consultant
14 hours ago
This role will be seconded by Tundra Technical Solutions to one of our Fortune 500 tech firm
The Global Operations (GO) organization helps businesses through scaled service delivery & operations. We combine deep expertise in our products with operational and analytical skills to design and manage scalable processes that support millions of advertisers across dozens of complex products. As part of the PSO organization, the Technical Solutions Consultants team are creative problem solvers who strive to ensure businesses are utilizing our advertising solutions as efficiently and as effectively as possible. We are driven by our passion for technology and creating impact for client's businesses.
As a Technical Solutions Consultant, you will be the technical point of contact for our clients and internal stakeholders. You will become an expert on our advertising solutions, consult with clients on best practices and resolve any technical issues that come your way. Technical Solutions Consultants are curious by nature, comfortable working in ambiguous situations, and love coming up with creative solutions to client needs.
Build technical expertise in various advertising products (signal, measurement, and delivery) and provide consultative guidance to clients and partners on best practices and bespoke setups
Resolve technical issues stemming from our client's usage of advertising solutions.
Partner closely with the Sales teams to resolve client issues, prioritize, and build market or vertical plans for technical services
- BA/BS in Marketing, Computer Science, or related degree
- 3+ years’ experience in the Digital Advertising and/or Technology industries
- Knowledge of Advertising Technology ecosystem
- Customer-facing experience translating technical concepts and solutions to non-technical audiences
- Experience with technically troubleshooting advertising technologies such as pixels, ad servers, auctions and delivery
- Experience working with web technologies including, but not limited to: HTML, CSS, JavaScript and HTTP
- Experience working with SQL and RESTful APIs
- Working language proficiency in Korean as this role covers the Korean market and will be required to liaise with clients in Korea.
Tell employers what skills you have
Troubleshooting
CSS
Advertising
Analytical Skills
Customerfacing
HTML
Translating
Property
JavaScript
Customer Success
Web Technologies
Technical Services
SQL
Java
Service Delivery
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