Reservations Officer

Roles & Responsibilities· Respond to reservation requests through various communication platform.· Process reservations into the hotel system· Create and maintains reservation records by date of arrivals.· Ensure all reports are updated and filed correctly.· Attend to enquiries through reservations hotlines and email.· Perform other ad-hoc duties as...

Roles & ResponsibilitiesAt Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred...

Roles & ResponsibilitiesJob Description: Handling customer enquiries about product or services offered at Hotel. Receive reservation request via email / telephone inquiries and enter into booking system. Processing payment and sending confirmation details to customers. Providing support to customers who may need to amend or cancel a reservation. Works...

Roles & Responsibilities Making reservations for customers based on their various requirements and budgetary allowances. Ensure all information pertaining to reservations is properly entered into the system on a timely manner. Assist to check on room availability. Process and monitor advance deposits/prepayment on reservations. Prepare invoices and...

Roles & ResponsibilitiesJob Description: Making reservations for customers based on their various requirements and budgetary allowances. Ensure all information pertaining to reservations is properly entered into the system on a timely manner. Assist to check on room availability. Process and monitor advance deposits/prepayment on reservations. Prepare...

Roles & ResponsibilitiesWe take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and...

Roles & ResponsibilitiesJob Responsibilities: Checking of Next Day’s Arrivals Keep one informed of the available rooms for sale and help maximize room sales by up-selling Attend to all incoming calls with pleasant and polite manner following the SOPs Confirm and process the reservations received from telephone calls accordingly to the established...

Job Summary Reporting to the Reservations Manager, the Reservations Officer carries out Room Sales via telephone or correspondences, ensuring that all information furnished to guests are accurate and appropriate. He/she will ensure that all data entry into systems are error free. Key Responsibilities Ensure that all correspondence are replied...

Job Description: Making reservations for customers based on their various requirements and budgetary allowances. Ensure all information pertaining to reservations is properly entered into the system on a timely manner. Assist to check on room availability. Process and monitor advance deposits/prepayment on reservations. Prepare invoices and sending...

Roles & ResponsibilitiesJob SummaryReporting to the Reservations Manager, the Reservations Officer carries out Room Sales via telephone or correspondences, ensuring that all information furnished to guests are accurate and appropriate. He/she will ensure that all data entry into systems are error free.Key Responsibilities Ensure that all correspondence are...

Roles & ResponsibilitiesJOB RESPONSIBILITIES Manage and make amendment to reservations or cancellation of reservations. Receive email and faxes, etc. and input the booking information into the HMS system. Check and verify reservations for the day’s arrivals before putting up the expected arrival list. Answer any enquiries pertaining to room...

JOB SUMMARY Respond quickly and efficiently to all reservations-related requests made by prospective hotel guests, corporate bookers, travel agents and co-workers. Promotes room sales through phone contacts and maintains a good relationship with business contacts. Assist the Reservations Manager to ensure the smooth operation of the department. This...

Roles & ResponsibilitiesYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer – Reservations is responsible to assist in the smooth and efficient running of hotel operations and reservation processes Possess minimum G.C.E. "O" level Candidates with Diploma / Degree in Hospitality /...

Job Description:Job Title: Reservations OfficerAs a Reservations Officer at Sofitel Singapore City Centre, you will play a key role in ensuring the seamless execution of hotel reservations and guest services. Your professional image and interpersonal skills will be essential in providing exceptional customer service, handling telephone enquiries and...

Job OverviewWe are seeking a skilled Reservations Officer to join our team at WORLDWIDE HOTELS MANAGEMENT (H) PTE. LTD.Estimated Salary: SGD 45,000 - 65,000 per annum, depending on experience.About the Role:As a Reservations Officer, you will be responsible for making reservations for customers based on their various requirements and budgetary allowances....

Roles & ResponsibilitiesJOB DESCRIPTIONSBasic FunctionPerforming day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties. Responsibility and Authority 1. Support - Handling phone call enquiries at Reservations. - Follow procedures of call taking - Observes procedures of call...

Roles & ResponsibilitiesReporting to Reservations and Communications Manager, this role will need to Interact with all customers (internal and external) in a friendly, helpful and expedient manner.DUTIES AND RESPONSIBILITIES Ensures that reservations team replies to all guest requests within 24 hours of receipt. Ensure daily trace/follow up reports are...

Roles & Responsibilities Knows all reservations process and handling. Proficient in operating the reservations systems and equipment. Provides prompt, courteous and efficient service at all times, and ensure a constant high standard of pre-arrival experience provided to our guests. Ensures that all reservations are entered accurately, and database update...

Roles & ResponsibilitiesJOB SUMMARYReporting to the Cluster Director of Revenue Management, the Reservations Manager is responsible for overseeing the day-to-day operations of the Reservations office, contributing to a seamless and delightful experience for our guests. He/She is also responsible for handling all general enquiries of the Hotel.What you will...

Roles & ResponsibilitiesProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer...