Reservation Officer

We are currently seeking a detail-oriented and customer-focused Reservations Officer to join our team. As a Reservations Officer, you will be responsible for handling all aspects of the hotel's reservation process, ensuring a seamless and efficient experience for our guests. **Responsibilities**: - Assist guests in making reservations, providing accurate...

As a Reservations Officer, your role encompasses all areas of room reservations (but not limited to): - Handles reservations-related enquiries, tasks and reports - Accurately and efficiently process room reservations made from various channels - Maximize room revenue through upselling - Create colourful guest experience by ensuring their requests are...

As a Reservations Officer, your role encompasses all areas of room reservations (but not limited to): - Handles reservations-related enquiries, tasks and reports - Accurately and efficiently process room reservations made from various channels - Maximize room revenue through upselling - Create colourful guest experience by ensuring their requests are...

Roles & ResponsibilitiesAt Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred...

Job Highlights Meal Allowance, Flexible Benefits, Comprehensive Medical Coverage Birthday Leave, Half day on the eve of 3 major Public Holidays Empowerment & Fun **Job Description**: As a Reservations Officer, your role encompasses all areas of room reservations (but not limited to): Handles reservations-related enquiries, tasks and reports Accurately and...

Roles & ResponsibilitiesJob Summary Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine...

Ensure that all reservations are processed in the system - Maintain up-to-date knowledge of the Hotel and its room rates, promotions and facilities to maximize room sales through up-selling techniques - Assist with other ad-hoc admin duties for the Reservations team - Perform all other assigned tasks as set by your supervisors /...

Making reservations for customers based on their various requirements and budgetary allowances. - Ensure all information pertaining to reservations is properly entered into the system on a timely manner. - Assist to check on room availability. - Process and monitor advance deposits/prepayment on reservations. - Prepare invoices and sending confirmation...

This role reports to Reservations Manager. **Responsibilities**: 1. Processes all individual and group reservations in a systematic and professional manner. 2. Ensures all booking details are accurately entered into the computer system. 3. Responds to guest requests via faxes, vouchers, mails and internet correspondence in a timely and confidential...

**Responsibilities**: - Checking of Next Day’s Arrivals - Keep one informed of the available rooms for sale and help maximize room sales by up-selling - Attend to all incoming calls with pleasant and polite manner following the SOPs - Confirm and process the reservations received from telephone calls accordingly to the established procedures - Input...

**Objective The primary objective is to assist the Reservations Manager to manage the overall direction and operations of the Department whilst ensuring high standards, quality and maximum profitability is aimed for at all times. Perform all tasks in accordance with the Hotel’s policies and within the departmental standard operating procedures. It is...

**Responsibilities**: - Be committed to serving both guests and colleagues ‘from the heart’ - Be knowledgeable about the Hotel facilities, operating hours and services provided - Adapt to any product knowledge and procedure changes made by Management - Keep one informed of the available rooms for sale and help maximize room sales by up-selling - Input...

Job Summary - To handle inquiries and obtain correct information regarding details of reservation. - To answer, confirm and process reservation requests. To ensure all information pertaining to reservations are properly taken and entered into the system. - To keep up-to-date rooms available for sale and changes in hotel room rates. - To maintain and update a...

The responsibilities also include the following: - Answer all incoming calls within the service level, and in a professional, helpful and engaging way. - Ensure all reservation details are entered timely and accurately into the system. - Maintain a positive selling approach to maximise yield in both occupancies and rates. - Ensure external and internal...

The Reservation Sales Officer is responsible for managing room reservations and ensuring a smooth booking experience for guests. The role requires a high level of customer service to handle inquiries, confirm bookings, and provide personalized service that meets the hotel’s standards. The Reservation Sales Officer is also responsible for updating room...

**Job Number** 24179995 **Job Category** Reservations **Location** Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** - Respond quickly and efficiently to all reservations-related requests made by...

Roles & ResponsibilitiesJOB DESCRIPTIONSBasic FunctionPerforming day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties. Responsibility and Authority 1. Support - Handling phone call enquiries at Reservations. - Follow procedures of call taking - Observes procedures of call...

Job SummaryThe Reservations Agent is responsible for handling telephone enquiries, accepting reservations and inputting them in the computer system. This role requires a professional and friendly business manner in all guest and client liaison.About the RoleThis position reports directly to the Assistant Reservations Manager.The ideal candidate will work...

**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $1,900 - $2,000 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 12621 **Job Views** 2 **Job Description**: Roles & Responsibilities Reservations Agent Job Responsibilities: - Handle all aspects of reservations for hotel booking - Answer incoming...

Ensure that all required reservations, tasks or follow-up actions are completed accurately and efficiently - Act as a liaison between business units to address requests from guests - Determine guests’ needs and quote the appropriate rate as per requirements on all products and services - Know the special rates, offers, promotions, campaigns and...