School Reception and Administration Support Officer

15 hours ago


Singapore HORIZON GLOBAL SERVICES PTE. LTD. Full time
Roles & Responsibilities

Location: Montfort Secondary School, 50 Hougang Ave 8, Singapore 538785
Contract Period: 2 January 2025 to 31 December 2025
Option to Extend: The Contractor grants the School the option to extend the Contract for a further 12 months.

Key Responsibilities:
  1. Reception and Counter Service:
  • Manage the front desk, attending to the needs of walk-in customers, including parents, visitors, partners, teachers, staff, and students in a professional, prompt, and friendly manner.
  • Assist students according to school guidelines, such as issuing graduation certificates and other relevant documents.
  • Accept goods on behalf of staff and coordinate with them to ensure proper receipt of items.
  • Handle incoming calls professionally, ensuring they are answered within three rings.
  • Issue stationery and loan items, providing guidance to users on the appropriate forms to use.
  • Notify the General Office when stationery and first aid supplies in the Sick Bay require replenishment.
  • Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for students needing to leave school early.
  • Manage lost and found items, ensuring they are promptly recorded, labeled, and organized.
  1. Student Support:
  • Perform administrative duties such as data entry and verifying the completeness of forms and documents submitted, including MOE FAS application forms and leave application forms.
  • Manage latecomers by updating latecoming details in the Google form, issuing latecomer slips, updating daily student attendance, and notifying the Operations Manager about students issued with Corrective Work Orders.
  • Coordinate parents' appointments for key personnel during Parents-Teachers Meetings.
  • Support the Discipline Master in the safekeeping of Ezlink cards and handphones for latecomers/students.
  1. Administrative Support:
  • Provide administrative assistance for fundraising events.
    Maintain the orderliness and cleanliness of the reception counter.
  • Perform ad hoc duties and projects as assigned by the School.
Working Hours:

School Term:

  • Mondays to Fridays, 7:15 a.m. to 4:30 p.m. (including a 45-minute lunch break).

School Holidays:

  • Mondays to Fridays, 8:00 a.m. to 5:15 p.m. (including a 45-minute lunch break).

Days Off:

  • Not required to work on Saturdays, Sundays, and gazetted public holidays.
Qualifications, Skills, and Experience:

Education:

  • At least a GCE N Level Certificate.

Experience:

  • Preferably 2 years of experience in frontline customer service.

Skills:

  • Strong communication and active listening skills.
  • Pleasant, friendly, and mature disposition with the ability to thrive in a fast-paced environment.
  • Knowledge of MS Word and MS Excel is advantageous.

Tell employers what skills you have

Customer Service Skills
Outlook
Google Form
Listening Skills
Microsoft Excel
Written English
Archiving
Fundraising
Data Entry
MS Word
Grants
First Aid
Administrative Support
Disposition

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