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IT & Facilities Support Executive

2 months ago

Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full time
Roles & Responsibilities

About ST Engineering


ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.


About our Line of Business – Mission Software & Services


Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.


Together, We Can Make A Significant Impact


As an IT and Facilities Support Executive in a training centre, your role involves overseeing the IT systems and infrastructure to support the training programs, providing technical support to trainers and trainees, managing classroom technology and equipment, coordinating facility maintenance and repairs to ensure a conducive learning environment, and ensuring the smooth operation of both IT and facilities services to support training/business activities (including weekends if required). You will be responsible for troubleshooting technical issues, maintaining training equipment, managing software and hardware resources, and ensuring that all IT and facilities services meet the needs of the training centre. Additionally, you may be involved in setting up and configuring training classrooms and supporting the implementation of new technologies to enhance the training experience. You will ensure that software, licenses and operations comply with ST Engineering Standards.


Be Part of Our Success

  • Provide IT desktop support and set-up for Classrooms and Staff PCs
  • Install, configure, manage, maintain, and troubleshoot computer desktops, firewall and server operating systems (Microsoft servers, Linux servers, VMWare, virtual machines etc), as and when needed.
  • Perform routine system administration duties (eg. Backup and storage functions) and security maintenance.
  • Properly perform and maintain accurate documentations for all IT processes, (eg. SOP, keep track of the assets)
  • Perform tasks related to facility maintenance and troubleshooting when required.
  • Facilitate Principal exams administration.

Qualities We Value

  • Minimum Diploma (IT & relevant disciplines) or 1-2 years of working experience in implementing and maintaining IT systems.
  • Fundamental knowledge and understanding in the following:
  • o virtualization
  • o operating system’s system administration
  • o open source
  • o backup and storage
  • o cloud computing
  • o facility management
  • Good written and oral communication skills, and the ability to effectively communicate with technical and non-technical audiences (external vendors and internal stakeholders)
  • Well-balanced team player who is willing to help-out team members as well as work cohesively between cross-functional teams.

Our Commitment That Goes Beyond the Norm

  • An environment where you will be working on cutting-edge technologies and architectures.
  • Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
  • Meaningful work and projects that make a difference in people’s lives.
  • A fun, passionate and collaborative workplace.
  • Competitive remuneration and comprehensive benefits.

Tell employers what skills you have

IT Service Management
Managed Services
Troubleshooting
Technical Assistance
Hardware
Ticketing
Active Directory
VMware
Information Technology
Open Source
Service Desk
Networking
Windows
System Administration
Mobile Devices
Facility Maintenance
ITIL
Customer Service
Facilities Management
Technical Support

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