F&B Supervisor

3 weeks ago

Singapore HAYOP PTE. LTD. Full time
Roles & Responsibilities

A Filipino restaurant in Singapore which is a spin-off of a popular Philippines-based concept, Manam. Rated and recommended by top food and travel sites such as Eater, Forbes Travel Guide, and Tatler Dining. With its approach to serving Filipino fare in classics and twists, the Manam dining experience is fit for this generation of curious eaters.

https://www.instagram.com/manamph/?hl=en

We are looking for passionate individuals to join us on this incredible journey

Job Summary

The Supervisor plays an active role in providing excellent service and creating amazing dining experiences for all our dining guests and manages a section of staff in the Front of the House to ensure the smooth running of daily operations in line with the Company's direction.

Duties and Responsibilities

1. Operations

● Assisting the AM/Restaurant Manager with inventory management, proper planning, and utilization of available resources.

● Work with AM/RM to improve the FOH Standard Operating Procedures (SOP).

● Work with AM/RM to execute profitability measures through meeting revenue targets and managing costs.

● Jointly responsible for achieving sales targets, quality expectations, and service performance.

● Documentation of daily sales and menu item sales.

● Work closely with the kitchen team on food feedback and improvement.

● Ensure all areas, including the entrance and back areas, are clean, neat, tidy, and smell-free before operations.

● To ensure all equipment is kept in working condition and report any deficiencies.

2. Service

● Be able to describe the food items, ingredients, and preparation methods, as well as provide insights and recommendations of beverages within our program

● Take the lead in taking food and beverage orders from guests

● Actively supervise the team to ensure the needs and expectations of all our guests are met and, hopefully, exceeded

● Play an active role in creating exceptional guest experiences throughout the restaurant

3. Human Resources

● Work closely with the AM/RM to execute training initiatives,

● Assist AM/RM to evaluate, lead, and motivate new/existing staff.

● Play an active role in promoting a cooperative, and happy working environment

● Actively plan work schedules to ensure sufficient, yet cost-efficient, manning for all shifts

4. Health and Safety

● Work with AM/RM to organize initiatives to ensure the dining space is clean and tidy, exceeding expectations set under the Government and Company's food safety and hygiene standards. To ensure these initiatives are executed.

● Monitor and ensure proper handling of equipment, and track breakages.

5. Others

● Any other tasks assigned to you by the Assistant Manager/ Restaurant Manager.

Requirements

- With some relevant F&B service experience. Training will be provided.

- Candidates with at least 2 years of strong experience in managerial roles may apply for Supervisor.

- Confidence, excellent customer service, and hospitality skills

- Friendly and Courteous

- Good communication and interpersonal skills

- Well-versed in English

- Leadership Skills

- Team player with a positive can-do attitude

- Attention to detail and ability to adapt to any situations

- Problem analysis and problem-solving

Working Hours

5 Working days per week (Fixed Sunday and Monday off)

Salary Package:

We offer competitive compensation (based on experience and position) and benefits packages for full-time employment.

Tell employers what skills you have

Leadership
Ingredients
Quality Control
Food Safety
Interpersonal Skills
FOH
Inventory Management
Attention to Detail
Cashiering
Train New Employees
Customer Satisfaction
Team Player
Human Resources
Customer Service
Hospitality

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