Service Sales Engineer

4 weeks ago


Singapore SEARCH PERSONNEL PRIVATE LIMITED Full time
Roles & Responsibilities

  • Position : Service Sales Engineer | BMS/HVAC/ACMV | Up to $5500 + VB
  • Working hours : Monday to Friday | 8.30am to 5.30pm
  • Location: Office in Boon Lay-Islandwide
  • Salary (commensurate with experience) : Up to $5500 (Up to $4500 Basic + $1000 Transport allowance) + AWS + Minimum 2 months Variable Bonus (max up to 5 MONTHS BONUS) + 16 days Annual Leaves + Comprehensive medical Benefits
  • Duration : Permanent
  • Industry : Refrigerating, Air-conditioning & Ventilation Machinery - MNC


Main responsibilities :

  • Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
  • Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
  • Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
  • Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
  • Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
  • Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.
  • Understand customers / Vertical Market Needs and determines pricing and selling strategies.
  • Prepares and reviews contract terms and conditions
  • Presents the proposal to the customer.
  • Other relevant duties as assigned


Requirement:

  • Diploma/Degree in Mechanical/ Electrical engineering or its equivalent
  • 1-2 years in Engineering sales, experience in HVAC industry will be a plus
  • Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
  • Ability to read, analyse, and interpret engineering documents.
  • Ability to respond effectively to the most sensitive inquiries or complaints.


Email to joie@searchpersonnel.com.sg


Do visit Search Personnel Pte Ltd for more job listings.


***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang


Deputy Consulting Director (APAC)


Reg no.: R2090601 | EA No: 13C6684


Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.



If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.


Tell employers what skills you have

Account Management
Sales
Listings
Customer Relationships
HVAC
Building Services
Selling
Customer Satisfaction
Consulting
Job Search
Pricing
Vertical Market
Electrical Engineering
Technical Support
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