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Retail Training Executive

2 months ago

Singapore WORKLE PTE. LTD. Full time
Roles & Responsibilities

Working location: Tai Seng

Mon to Fri

Experience from Retail


Our client is from retail industry. Looking for experience training executive to join their team.


Job Duties:

  • Review and update in-house training materials regularly to stay relevant to the everchanging retail landscape
  • Perform regular shop visits, monitor Mystery Shopper Programme results and customers’ feedback to track training effectiveness
  • Plan and conduct competency-based assessments for retail staff as well as administration of staff training records

Requirement:

  • Degree/ Diploma in Retail Management or other relevant discipline, preferably with Advanced Certificate in Training & Assessment/ Advanced Certificate in Learning & Performance
  • At least 2 years of training experience in retail, hospitality, or any other service industry
  • Able to design, develop and conduct classroom, e-learning and on-the-job training programmes
  • Familiar with the concepts and guidelines of Total Company Training Plan
  • Good interpersonal and communication skills
  • Passion for staff development

EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)


Tell employers what skills you have

Product Knowledge
Classroom
Visual Merchandising
Customer Experience
Housekeeping
Interpersonal Skills
Customer Loyalty
Inventory
Retail Sales
Administration
Selling
Merchandising
Inventory Management
Gold
Cashiering
Communication Skills
Excess
Customer Service
Staff Development
Hospitality