Customer Service Assistant

2 weeks ago


Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time
Roles & Responsibilities

Customer Service Assistant (Paints/ Coatings/ Contract)


12-Months Contract (Renewable)

Location : Changi Business Park

Salary: Up to $3,500 depending on experience


Our client, a leading global paints and coatings company and a major producer of specialty chemicals, is looking for Customer Service Assistant to join their team .


Job Summary:

  • To attend all incoming enquiries especially handling on painting enquiries and assigning job to pro painters and collating payments between company and painters etc.


Responsibilities

  • Attend to all customer service enquiries
  • Attend to all painting services related
  • Retrieve emails, reply to all enquiries
  • Assign painting leads to pro painters
  • Tracking and compiling confirmed leads for payment
  • Sending of courier service for local and overseas documents
  • Mass mailing of campaign and promotional materials
  • Clearing of mails.
  • Database management of Dulux Painter Program
  • Attend to painters’ enquiries ie. Redemptions etc.
  • Painter telemarketing & feedback
  • Prepare warranty agreement for Retail and Projects Dept
  • Monitor and keying in retail promotions, festive promotions and other ad-hoc redemptions.


Requirements:

  • Min O’ Level qualification
  • Able to operate Excel and Microsoft Word, knowledge in Access
  • 1 to 2 years of experience in handling customers
  • Good telephone skills



Lim Pey Chyi (Apple) - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423


Tell employers what skills you have

Microsoft Office
Microsoft Excel
Painting
Telemarketing
Staffing Services
Data Entry
Coatings
Warranty
Cashiering
Excel
Telephone Skills
Team Player
Microsoft Word
Customer Service
Shipping
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