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Team Manager
2 months ago
- Global Luxury Brand
- Opportunities for professional development and career advancement
- Competitive salary and performance-based incentives.
- 5 days work week
We are seeking an experienced and dynamic Team Manager to lead and inspire a high-performing team within our luxury retail environment. The ideal candidate will have a passion for luxury fashion, exceptional leadership skills, and a deep understanding of delivering a world-class client experience. As a Team Manager, you will be responsible for driving sales, nurturing client relationships, and ensuring operational excellence within the store.
Key Responsibilities:- Lead, coach, and develop a team of sales associates to achieve and exceed sales targets.
- Foster a positive and collaborative work environment that aligns with the brand's values.
- Drive store sales through effective clienteling strategies and exceptional service standards.
- Build and maintain strong, long-term relationships with clients, ensuring repeat business and customer loyalty.
- Uphold the highest standards of customer service, including personalized attention and after-sales service.
- Oversee daily store operations, including inventory management, loss prevention, and visual merchandising.
- Collaborate with the visual merchandising team to maintain an elegant and enticing store environment that reflects the brand's identity.
- Monitor and report on key performance indicators (KPIs), including sales, client satisfaction, and team productivity.
- Provide insights and recommendations to senior management based on data analysis and market trends.
- Minimum of 3-5 years of experience in luxury retail, with at least 2 years in a leadership role.
- Proven track record of achieving sales targets and driving team performance.
- Strong leadership and people management skills, with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills, with a client-focused approach.
- Ability to analyze data, identify trends, and make informed business decisions.
If you are interested in applying for this role, please submit your detailed resume in MS Word format, to felice.chua@luxury-careers.com.
Please note that only shortlisted candidates will be notified.
Registration No: R2199447
EA License No: 22C1376
Tell employers what skills you have
CRM
Store Operations
Leadership
Aftersales
Operational Excellence
Visual Merchandising
Data Analysis
Interpersonal Skills
Customer Loyalty
Inventory Management
Training
Customer Service
Loss Prevention
People Management