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Senior Associate, Client Processing

1 month ago

Singapore THE BANK OF NEW YORK MELLON Full time
Roles & Responsibilities

We’re seeking future team members for our Transfer Agency Investor Services operations team with roles located in Singapore in HYBRID positions.

In this role, you’ll make an impact in the following ways:

  • In-Depth understanding of Private Equity, Hedge, Real Estate/Hybrid funds, associated application/system expertise is preferred.
  • Lead client onboarding and internal conversions for Alternatives Investor Solutions, ability to work closely/independently with client and front office teams.
  • Assists management in the day to day operations, serves as Escalation point of contact for key clients.
  • Consults and provides oversight on partner locations, responsible for client deliverables.
  • Conducts review of processes & procedures to ensure Organizational Records are up to date.
  • Apply key controls/processes to identify potential risk to Business/Operations.
  • Analyzes business data to identify trends & improve service delivery,
  • Participates in client service reviews & ability to represent the firm in-person/virtually.
  • No direct reports; provides guidance to less experienced team members as needed, Contributes to the achievement of team objectives

To be successful in this role, we’re seeking interest in the follow areas:

  • Bachelor’s degree or the equivalent combination of education and experience is required.
  • 5- 7 years of total work experience required. Experience in transfer agency operations preferred.
  • Japanese or Mandarin language proficiency would be an added advantage to support the client segments.

Tell employers what skills you have

Excellent Communication Skills
Microsoft Excel
Operations Management
Transfer Agency
Private Equity
Banking Operations
Business Process
Regulatory Requirements
Financial Services
Japanese
Service Delivery

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