Senior Associate, Client Service

2 weeks ago


Singapore THE BANK OF NEW YORK MELLON Full time
We're seeking a future team member for the role of Senior Associate to join our Client Service Delivery team. This role is located in Singapore, HYBRID.

In this role, you'll make an impact in the following ways:

  • Supports multiple, complex client accounts and serve as the primary point of contact on day-to-day settlements or cash related issues with clients.
  • Uses developed communication skills to deliver high quality service to a specialized client base.
  • Uses indepth knowledge of client issues and needs to contribute to business development efforts and work with appropriate resources at BNY Mellon to address client needs.
  • Lead and participates in internal activities and initiatives designed to improve the client experience.
  • Lead and participate in client service review.
  • Lead and participate in internal projects or process improvements as required.
  • Foster deep partnership with operational teams through regular engagement and take proactive steps to raise clients concerns or gaps with our internal stakeholders and management team.
  • Maintains familiarity with industry best practices and proactively stay on top of market changes and product development.
  • Provides guidance to less experienced team members.
To be successful in this role, we're seeking the following:

  • Bachelor's degree or the equivalent combination of education and experience is required.
  • 57 years of total work experience preferred.
  • Experience in Custody operational area and/or client services preferred.
  • Ability to converse in Mandarin to liaise with Mandarin speaking clients in Greater China region and/or experience in international markets would be a plus.


  • Singapore Dimensional Fund Advisors Full time

    Notes to applicants: Most roles at Dimensional will be part of our bestofboth hybrid working model which includes working 3 days in the office. This maximizes in person collaboration and interaction while simultaneously providing flexibility. This broad universal approach applies to most roles globally with a few exceptions that require more or less time in...


  • Singapore Funds Partnership Asia Full time

    Contract Type: PermanentLocation: SingaporeCategory: Sales & MarketingSubcategory:Contact Name: Lyn Thum Date Published: 25Feb2024Your Area of WorkOur client is a fast-growing business unit who manages legal, administrative, and financial relationships with external fund provider companies on behalf of the fund platform for B2B business partners.With teams...


  • Singapore FP Global Full time

    Posted by Lyn Thum APAC Associate Director Exciting news We have a fantastic opening for an Associate in Client Services at a leading financial service firm.Job Scope Be the goto person for managing and resolving customer issues in a fastpaced, technologydriven environment. Work closely with Relationship Managers in cultivating and expanding professional...

  • Senior Associate

    2 weeks ago


    Singapore SAGE RESEARCH PTE. LTD. Full time

    The Senior Associates at SAGE perform critical services for SAGE clients.They have direct engagement with SAGE's corporate clients in three capacities: Business development work Course content creation Relationship managementSAGE gives Senior Associates a significant amount of responsiblity relative to their seniority. They hold positions which allow them to...


  • Singapore PROVIDEND HOLDING PRIVATE LIMITED Full time

    Roles & ResponsibilitiesWe are seeking for a detail-oriented and client-focused individual to join our team as a Client Service Associate in our Operations team. This role will play a crucial part in ensuring a smooth transition for our clients' investment accounts to a new platform and providing excellent support for client portal-related queries. In this...


  • Singapore Deloitte SEA Full time

    Title: Associates/Senior Associates, Financial Services TaxAre you ready to unleash your potential?At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact...


  • Singapore Deloitte SEA Full time

    Title: Associates/Senior Associates, Financial Services TaxAre you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible...


  • Singapore PARTNERS CAPITAL INVESTMENT GROUP (ASIA) PTE. LTD. Full time

    Roles & ResponsibilitiesRole DescriptionWe are looking for someone to join the Client Operations team in Singapore to help coordinate investment execution activities for our Asia based clients, supporting the senior Investment Team and Partners who manage client relationships, and help build our operational processes and procedures.The candidate will be an...


  • Singapore PARTNERS CAPITAL INVESTMENT GROUP (ASIA) PTE. LTD. Full time

    Roles & ResponsibilitiesRole DescriptionWe are looking for someone to join the Client Operations team in Singapore to help coordinate investment execution activities for our Asia based clients, supporting the senior Investment Team and Partners who manage client relationships, and help build our operational processes and procedures.The candidate will be an...


  • Singapore BNY Mellon Full time

    OverviewBring your ideas. Make history.BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks...


  • Singapore Kleos Recruitment Pte. Ltd Full time

    Join a leading global securities firm as they expand their presence in the APAC region, offering an exciting opportunity within their dynamic Client Services team based in Singapore. Renowned as one of the industry's largest players, our firm boasts a stellar reputation in the trading market.Collaborate with a proficient team and engage with esteemed clients...


  • Singapore Morningstar Full time

    About the RoleThis role is an exciting opportunity for someone who wants to be part of Sustainalytics' growth story, focusing on the Australian and broader Asia Pacific market. The Australian Client Relations team is split between the client advisory team which services our existing clients and the sales team which develops and grows our Asia Pacific...


  • Singapore Saxo Bank Full time

    Client Service AssociateAbout the Job:Global Client Service is anchored in a Global Sales organization. We service in 15 languages, providing 24/5.5 coverage to all client types including WLCs, IBs, FCs, and Private/Corporate clients. We are located in Denmark, Belgium, the Czech Republic, China, France, India, Netherlands, Singapore and SwitzerlandThe...


  • Singapore Gerson Lehrman Group Full time

    Gerson Lehrman Group is seeking a Senior Associate/ Manager to support clients of the Corporate Team in Singapore. You will support and manage research inquiries coming from our Corporate client firms based in Southeast Asia.The Senior Associate/ Manager is responsible for driving Gerson Lehrman Group's underlying business processes, fulfilling timely client...


  • Singapore Brookfield Asset Management Full time

    LocationCollyer Quay Centre - 16 Collyer Quay, #19-00Brookfield CultureBrookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work...


  • Singapore Bank of Singapore Full time

    Bank of Singapore SingaporePosted 5 hours ago Permanent Competitive Operations Specialist, Client Account Services Onboarding (Associate/ Senior Associate) At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people...


  • Singapore Funds Partnership Asia Full time

    Contract Type: PermanentLocation: SingaporeCategory: Sales & MarketingSubcategory:Contact Name: Lyn Thum Date Published: 28Apr2024Exciting news We have a fantastic opening for an Associate in Client Services at a globally respected organization in Singapore.Job Scope Be the goto person for managing and resolving customer issues in a fastpaced,...


  • Singapore Richemont Full time

    Roger Dubuis, a Richemont Group Brand, has been at the forefront of contemporary Haute Horlogerie since 1995. Its audacious creations, firmly anchored in the 21st century, embody substantial expertise expressed through the finest watchmaking mechanisms. JOB DESCRIPTION - SALES ASSOCIATE / SENIOR SALES ASSOCIATE MISSIONA Sales Associate / Senior Sales...


  • Singapore Richemont Full time

    Roger Dubuis, a Richemont Group Brand, has been at the forefront of contemporary Haute Horlogerie since 1995. Its audacious creations, firmly anchored in the 21st century, embody substantial expertise expressed through the finest watchmaking mechanisms. JOB DESCRIPTION - SALES ASSOCIATE / SENIOR SALES ASSOCIATE MISSIONA Sales Associate / Senior Sales...


  • Singapore ACE ASCENTIA PTE. LTD. Full time

    Roles & ResponsibilitiesClient Associate Consultant Job Responsibilities: * Provide comprehensive support to clients in their financial planning and investment management needs.* Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and facilitating communication.* Collaborate with senior consultants to analyze clients'...