Associate, Client Services

2 weeks ago


Singapore Funds Partnership Asia Full time

Contract Type:

  • Permanent
    Location:
  • Singapore
    Category:
  • Sales & Marketing
    Subcategory:

Contact Name:

  • Lyn Thum
    Date Published:
  • 28Apr2024Exciting news We have a fantastic opening for an Associate in Client Services at a globally respected organization in Singapore.

Job Scope

  • Be the goto person for managing and resolving customer issues in a fastpaced, technologydriven environment.
  • Work closely with Relationship Managers in cultivating and expanding professional relationships.
  • Take charge of customer inquiries and design suitable solutions.
  • Develop and deliver bespoke training sessions for customers on our online portal and trade lifecycle.
  • Organize and lead inhouse training and regular service review sessions.
  • Venture out to meet customers solo or alongside Relationship Managers across the region.
  • Foster and maintain topnotch relationships with both current and potential customers.
  • Pinpoint the needs of prospective clients in areas of settlement and custody, and team up with Relationship Managers to devise effective solutions.
  • Collaborate with Relationship Managers to deepen existing relationships and craft compelling sales pitches.
  • Stay ahead of the curve with the latest product and technical advancements.
  • Assist with teamoriented tasks such as document handling, agreement drafting, event organization, and the arrangement of corporate gifts.

What we're looking for:

  • Minimum 5 years of relevant banking experience, with a special emphasis on securities or relationship management.
  • A university degree in Business, Finance, Economics, or a related field.
  • A serviceoriented mindset, with a focus on the customer.
  • Exceptional communication, interpersonal, and presentation skills.
  • An individual who is responsible, dedicated, detailoriented, highly organized, and capable of working independently.
  • Ability to withstand pressure and meet stringent deadlines.
  • Confidence, professional grooming, and excellent command over spoken and written English.
  • Proficiency in

Microsoft Office Suite:
Outlook, Word, Excel, and Powerpoint.

Consultant Name:

Lyn Thum

Consultant Mobile:

Consultant Phone
**Social

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