IT Support Intern
3 weeks ago
Job Scope:
- Assist with the installation and configuration of Windows upgrade on company devices.
- Perform system backups and data migration to ensure no loss of information during the upgrade process.
- Troubleshoot any issues related to hardware and software compatibility with the new operating system.
- Provide end-user support and guidance during the upgrade process.
- Work closely with the IT team to identify and resolve any upgrade-related challenges.
- Document the upgrade process, including issues, resolutions, and user feedback.
- Assist with testing software and system functionality post-upgrade to ensure everything is working correctly.
- Ensure proper equipment setup and maintenance for optimal performance.
- Other ad hoc duties assigned.
Qualifications:
- Minimally H.Nitec/Diploma in IT/Related Field
- Basic knowledge of Windows operating systems (Windows 10/11 preferred).
- Familiarity with system upgrades and installations.
- Strong communication skills, with the ability to assist non-technical users.
- Ability to troubleshoot and resolve basic hardware/software issues.
- Prior experience in an IT support role is a plus.
Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.
Tell employers what skills you haveAbility to Multitask
Microsoft PowerPoint
Hardware
Customer Support
Supply Chain
Data Migration
Windows Operating Systems
Attention to Detail
TI
Windows
Writing
Communication Skills
Statistics
Customer Service
Business Development
Pricing
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