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Implementation Engineer

4 weeks ago

Singapore ONEBYTE PTE. LTD. Full time
Roles & Responsibilities

The Role / Responsibilities:
As an Implementation Engineer in the OneByte Solution Delivery team, you will be participating in various implementation projects by providing assistance to our clients for the configuration, and implementation of our products. You should possess both functional and technical capabilities together with client-facing skills. In general, you will be expected to assist in performing project tasks such as:


* Working closely with project managers, customer success managers and product specialists to gather business requirements, document and implement solutions that meet customers’ needs. Assist in the installation and upgrading of our software for clients
* Configure or help configuring our software to match the clients' needs
* Participate in the POC project and have some testing activities (unitary, integration, UAT)
* Provide technical training to clients administrators
* Utilize our tracking systems (issues, timesheet)
* Actively participate in enhancing our products suite and knowledge database (e.g. documentation review, feedback on products/project methodology, development of 'how-to' entries, etc.)

Work Styles
* Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
* Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
* Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
* Persistence - Job requires persistence in the face of obstacles.


Qualifications and Experience:
* Undergraduate/Bachelor’s degree required in engineering, computer science, or equivalent IT-related degree program
* 0-3 years’ experience working in a technical role, ideally within a PaaS platform.

* API and Shell/Python Script experience beneficial.
* Knowledge of Linux/Ubuntu System, IT security, Network knowledge, Cloud Services.


Skills:
* Strong problem-solving skills.
* Client communication


Tell employers what skills you have

OSPF
UAT
Tracking Systems
Application Servers
Automation Tools
Scripting
Customer Success
Routing
Technical Training
Cloud Services
API
Linux
Business Requirements
Firewalls
Technical Support

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