Associate Implementation Engineer

2 weeks ago

Singapore Moody's Full time

Implementation Engineer (IE) works alongside with sales to discover customer business challenges and create unique solution prototypes to present back to decision makers, illustrating value and benefits of KYC's solutions via an engaging story.


IE has extensive knowledge of KYC's software products and services and provide pre-sales and post-sales technical support to customers and partners across the EMEA and ASIA regions.


IE will be an expert for the KYC products and will be able to design in usage and technical integrations covering user interfaces, batch processing and SOAP/REST API Integrations.

Understand the KYC systems that provide the service at a detailed level to assist in answering customer/partner questions.

Responsibilities:

  • Know KYC's products and services including API framework, product roadmaps, new release functionality, and be able to speak to these items at a technical and nontechnical level.
  • Work with customers and internal teams to develop connectivity solutions.
  • Explain the value proposition of KYC's core product offerings
  • Lead preSales initiatives and activities to advance sales by:
  • Attending discovery calls with KYC sales representants to meet prospective clients
  • Collaborating with sales team to understand customer requirements, to promote the sale of KYC solutions and to provide sales support
  • Generating solutions based on the prospect's needs
  • Preparing and present technical solutions to prospects that address customer inquiries relating to security, encryption, API's, integration, data strategies, etc.
  • Developing, presenting, or responding to proposal specific customer requirements, including request for proposal responses
  • Manage postsales initiates and activities to advance sales by:
  • Overseeing or assisting with delivering the solution to the client
  • Supporting the client throughout the service period over the phone, via the computer or at the client premises
  • Thoroughly documenting the technical solution in precise detail, whilst being able to summarize the solution in a concise document or PowerPoint slide to a lay person
  • Establish rapport with clients, from Clevel executives, managers, and support staff.
  • Achieve client agreement on recommendations prior to implementation.
  • Be a point of contact through presales and postsales deliveries until customer is live.
  • Partner with Integration team through larger customer onboarding deliveries.
  • Lead all aspects of technical integration deliveries through UI, batch processes, and API (SOAP/REST).
  • Collect new customer requirements and work with Product teams to document features, benefits, and.
  • Assist in technical optimization efforts with proof of concepts and test.
  • Assist in RFI/RFP responses for technical aspects.
  • Up to 50% travel; travel based on operation needs.
  • Bachelor's' degree in engineering, computer science, or equivalent ITrelated degree program.
  • 13 years' experience working in a technical role, ideally within a SaaS platform.
  • Experienced in presenting technical information clearly and concisely in layperson's / nontechnical terms.
  • Japanese language proficiency is required as this role will cover Japan business as well.
  • Excellent interpersonal skills.
  • Strong business acumen.
  • Strong problemsolving skills.
  • Strong knowledge and understanding of APIs and databases interface.
  • Previous experience on Python scripting is required.
  • Previous experience working with APIs, familiar with SOAP and REST.

KYC OU
L1-DL1

Moody's is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

  • Senior Implementation Engineer

    1 month ago

    Singapore Iron Mountain Full time

    At Iron Mountain we believe that quality work can have a positive impact on our customers, our team, and our environment. We are looking for dedicated individuals to join us and be part of our mission. Whether you are starting your career or looking for a change, let's chat and explore how you can enhance your work experience at Iron Mountain.Our focus is on...

  • Senior Implementation Engineer

    2 weeks ago

    Singapore Iron Mountain Full time

    At Iron Mountain we believe that quality work can have a positive impact on our customers, our team, and our environment. We are looking for dedicated individuals to join us and be part of our mission. Whether you are starting your career or looking for a change, let's chat and explore how you can enhance your work experience at Iron Mountain.Our focus is on...

  • Senior Implementation Engineer

    4 weeks ago

    Singapore Iron Mountain Full time

    At Iron Mountain we believe that quality work can have a positive impact on our customers, our team, and our environment. We are looking for dedicated individuals to join us and be part of our mission. Whether you are starting your career or looking for a change, let's chat and explore how you can enhance your work experience at Iron Mountain.Our focus is on...

  • Implementation Engineer

    2 days ago

    Singapore Moody's Corporation Full time

    Apply for Implementation Engineer, Career Progress Consultants in Singapore for 0 - 3 Year of Experience on

  • Implementation Engineer

    3 days ago

    Singapore Moody's Corporation Full time

    Apply for Implementation Engineer, Career Progress Consultants in Singapore for 0 - 3 Year of Experience on TimesJobs.com.

  • Implementation Engineer

    2 weeks ago

    Singapore PaymentGenes Full time

    Implementation Engineer (Singapore - English Required) Implementation Engineer (Shanghai English & Mandarin Required) Implementation Engineer (Hong Kong English & Mandarin Required)We're partnered with one of the largest PSP companies in the world and we're looking for a dynamic and proactive Implementation Engineer to be responsible for providing merchants...

  • Implementation Engineer

    2 hours ago

    Singapore timesjobs Full time

    Experience Level: Experienced HireCategories: Engineering & TechnologyLocation(s): 6 Shenton Way, #14-08, OUE Downtown 2, Singapore, 68809, SGAt Moody's, we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to...

  • Implementation Engineer

    6 hours ago

    Singapore timesjobs Full time

    Experience Level: Experienced HireCategories: Engineering & TechnologyLocation(s): 6 Shenton Way, #14-08, OUE Downtown 2, Singapore, 68809, SGAt Moody's, we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to...

  • Associate Engineer

    2 weeks ago

    Singapore Systems on Silicon Manufacturing Co. Pte. Ltd. Full time

    SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.), is a Joint Venture between NXP and TSMC. We offer flexible and cost effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.At SSMC, every career journey is unique and rewarding. We're...

  • Associate Trainer for Implementing and Sustaining

    2 weeks ago

    Singapore NTUC LearningHub Full time

    COMPANY DESCRIPTIONNTUC LearningHub (LHUB) was corporatised on 1 August 2004. Initially set up in 1982 as the NTUC Computer Training Centre, a division under the Skills Development Department of the NTUC Administration and Research Unit, the organisation has evolved to meet the burgeoning training needs of Singaporeans to continuously keep pace with the...

  • Associate Engineer, Facilities

    2 weeks ago

    Singapore REC Group Full time

    COMPANY DESCRIPTIONFounded in Norway in 1996, REC Group is an international pioneering solar energy company with a strong footprint in North America, Europe and Asia. We are part of Reliance Industries Limited (RIL), a Fortune Global 500 company that shares our passion for bold innovations that empower people with clean energy solutions and drive global...

  • TS Implementation Engineer

    4 weeks ago

    Singapore NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • TS Implementation Engineer

    1 month ago

    Singapore NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Associate Engineer

    1 month ago

    Singapore APBA TG HUMAN RESOURCE PTE. LTD Full time

    ASSOCIATE ENGINEER (ELECTRICAL/ ELECTRONICS/ MECHATRONICS)MORE INFORMATION: Company: International IT & Engineering Organization (listed on Stock Exchange)Working Hours: Monday – Friday (8.30 AM – 6 PM)Benefits (on top of basic): Monthly Phone Allowance + Variable Performance Bonus (Annual)+ Other Attractive Employee Benefits (i.e.: Annual Leaves,...

  • Associate Engineer

    4 weeks ago

    Singapore APBA TG HUMAN RESOURCE PTE. LTD Full time

    ASSOCIATE ENGINEER (ELECTRICAL/ ELECTRONICS/ MECHATRONICS)MORE INFORMATION: Company: International IT & Engineering Organization (listed on Stock Exchange)Working Hours: Monday – Friday (8.30 AM – 6 PM)Benefits (on top of basic): Monthly Phone Allowance + Variable Performance Bonus (Annual)+ Other Attractive Employee Benefits (i.e.: Annual Leaves,...

  • Technical Service Implementation Engineer L2

    1 month ago

    Singapore NTT SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesResponsible for setup and installation of technical systems, applications, or process designs for clients’ purchased or outsourced technology and business process solutions. Works directly with the client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client...

  • Technical Service Implementation Engineer L2

    4 weeks ago

    Singapore NTT SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesResponsible for setup and installation of technical systems, applications, or process designs for clients’ purchased or outsourced technology and business process solutions. Works directly with the client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client...

  • Technical Service Implementation Engineer L2

    2 weeks ago

    Singapore NTT SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesResponsible for setup and installation of technical systems, applications, or process designs for clients' purchased or outsourced technology and business process solutions. Works directly with the client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client...

  • TS Implementation Engineer L2

    4 weeks ago

    Singapore NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Associate Engineer

    2 weeks ago

    Singapore Singtel Full time

    Associate Engineer (Testing):Date:24-May-2023Location: Singapore, SingaporeCompany:Singtel GroupDesignationAssociate Engineer (Business Analyst/System Testing)Responsibilities To assist the Manager on any project or system enhancement Understand the functionality of various systems and provide the requirements to Vendors in any Change Requests. Liaise with...