Operations Officer
2 months ago
• Attend calls, emails from other agents on cargo arrival notice
• Receive pre-alert through email from sales support and overseas agents
• Monitor shipments (arrival date, time, short landed, survey, missing)
• Transfer and create job information into company in-house system
• Break-bulk console and direct consignments
• Co-ordinate with contractor for airlines and agents cargo clearance
• Correspond with overseas offices on general import inquiries
• Attend to customers’ requests for flight info, cargo, and delivery status, permit, invoice, etc
• Attend to POD requested by overseas and local customers
• Respond query from the Singapore Customs, e.g., Compound, Z02, refund etc
• Prepare and issue invoices and billings to close the jobs
• Filing of documents
• Any ad-hoc duties as may be assigned by the company’s management
Requirements
-At least 1 year relevant experience in freight forwarding
-Proficient in Microsoft Office
-Team player with good attitude and initiative
Tell employers what skills you have
Front Office
Microsoft Office
Microsoft Excel
Vocal
Interpersonal Skills
Inventory
Securities
Good Communication Skills
Freight
Team Player
Shipping
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