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Clinical Applications Specialist, ASEAN

2 months ago


Singapore HOLOGIC SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

The Clinical Applications Specialist is responsible for in-servicing, pre-sales demonstration and training our new and existing customer, employees and channel partners on all Imaging and Biopsy products. This includes new product in-service, follow-up training, tradeshow support and other educational activities.


Key Accountabilities

• New Product In-service and pre-sales demonstrations

• Conduct training session for surgeons, radiologists, nurses, imaging technologists and technical assistants on using the device(s)

• Schedule initial in-service within target timeframe of two to three weeks of install of mammo and pre-sales demonstration of Ultrasound to potential customers

• Record, communicate and track all visits

• Follow-up training

• Monitor and discuss with sales team and customer service accounts that are in need of additional training

• Provide input on educational material and assist with distribution to customer base

• Conduct training sessions for employees and distributor teams on product applications, features and benefits for all imaging and biopsy portfolio

• Communicate trends or customer needs to the Commercial managers or Line Manager, and to international product/applications team

• Assist in the education and training of new sales representatives when requested

• Sales Support when requested as far as demo services related

• Assist with on-site tradeshow and educational course support

• Work closely with sales team to support them with data collection, customer feedback and competitor feedback

• Help with various sales activities when needed


Pre-requisities

• Available to travel up to 75% within Emerging Asia region and internationally on occasional basis

• Must have strong computer skills (Word, Excel, PowerPoint, Outlook, Email)

• Strong interpersonal skills, able to work with staff at all levels

• Demonstrated problem-solving skills

• Excellent written and oral communication skills in English

• Demonstrates trustworthiness, respect and integrity

• Must be able to schedule travel in the most efficient and effective manner to maximize time

• Must be committed to improving patient care


Education

• Radiographers’ degree


Experience

• More than five years of Clinical training in a medical setting using Mammography and/or MRI imaging modalities or equivalent

• Experience working directly for a vendor in a clinical support role preferred


Additional Details

• Must have ability to enter an MR Suite without risk to personal health

• The function is an ASEAN based role



Tell employers what skills you have

Outlook
Ultrasound
Channel Partners
Interpersonal Skills
MRI
PowerPoint
Application Support
Excel
Customer Satisfaction
Laboratory