Guest Relations Agent

Responsibilities:Warmly greet and welcome arriving and departing guests with a smile.Assist guests with check-in and check-out processes, ensuring efficiency and accuracy.Enroll guests into hotel rewards program.Provide detailed information about the hotel and the local community.Address and resolve guest issues and concerns in a timely and satisfactory...

Roles & ResponsibilitiesWe are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone! We are here to assist by supporting you with great practices. You will have the...

Roles & ResponsibilitiesJOB SUMMARYResponsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. The Concierge is also responsible for ensuring all Bell associates conduct their work ethically and with integrity. The Concierge should also be fully aware of...

Roles & ResponsibilitiesJOB SCOPEAs a Pool Guest Service Agent, you will be part of the team operating one of the world’s most iconic and Instragramable Infinity Pool. Being a Pool Guest Service Agent, you will deliver the highest level of guest service to ensure guest experience a luxurious and leave them with an unforgettable memories.The role will...

About the Role As our trusted Guest Relations Agent (Mainland Driver), your role will primarily be to pick up and drop off K'gari Explorer Tour guests. You will be required to greet all guests, assist with their luggage and create a wonderful first and last impression on arrival and departure from Kingfisher Bay Resort. The Guest Relations Agent (GRA)...

Roles & ResponsibilitiesJOB SUMMARYAssist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all guests have a speedy check in and check out process in line with our Operating Procedures. Always greet guests with a smile. Be warm and friendly and ensure the Marriott’s Six Principles of Hospitality are practised all the...

Roles & ResponsibilitiesIbis Styles MacPherson- An International Brand hotel under Accor hotels. Handle operations of front line duties at front desk. Multitasking in guest services for room deliveries. Responsible for the daily cashiering and to ensure a consistently high standard of guest service. Responsible for Information desk activities (including...

Roles & ResponsibilitiesJOB SUMMARYAssist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests’ morning calls and other requests.JOB DUTIES AND RESPONSIBILITIES Manages the console (e.g....

**Role Overview:** As a Guest Relations Coordinator at QUAICH PTE. LTD., you will play a vital role in ensuring an exceptional experience for our guests. This includes managing reservations, responding to guest enquiries, and communicating guest information to the team to personalize their experience. **Responsibilities:** • Manage reservations...

Roles & ResponsibilitiesMain Responsibilities· To provide a courteous and professional service at all times.· Welcome guests in a friendly, prompt and professional manner.· To process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures· To...

Roles & ResponsibilitiesBe a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for Service Express, you will be tasked to: Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile...

Roles & ResponsibilitiesResponsibilities: Responsible for the handling of all guest-related matters. Greet guests and escort guests to tables Coordinate the seating of guests and assign guests to tables suitable to the size of each group. Oversee the flow of guests in and out of the Restaurant. Handle all restaurant reservations (including big group...

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!Be part of our diverse and inclusive team. Job ResponsibilitiesPrepare workstation at the start of shift and ensure all equipment and required work materials are in order. Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction....

Job SummaryAs a Part Time Guest Service Agent – Hotel Attendant at MARINA BAY SANDS PTE. LTD., you will be responsible for providing exceptional guest service and ensuring a seamless stay experience. This role involves thorough cleaning of guest rooms, replacing linen and towels, vacuuming, dusting, and maintaining a clean and comfortable...

About the RoleThe Front Office Team at FOUR SEASONS HOTEL SINGAPORE is seeking a skilled Guest Relations Executive to join our dynamic team. As a key member of our Front Office, you will play a crucial role in providing exceptional guest experiences from arrival to departure.This exciting opportunity allows you to work in a fast-paced environment, handling a...

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As aGuest Services Agent for our Heavenly Spa, you will be tasked to:Schedule services for individuals and large groups using spa reservation software system. Call and/or email guests to confirm scheduled...

Roles & ResponsibilitiesJOB SCOPEGuest Relations Officer will assist the Front Office Manager in providing good customer service to guests and walk in guests.JOB RESPONSIBILITIES1. Attend to guests enquiries, complaints and follow up on the complaints made by guests.2. Assist in attending to guests check in and check out as and when needed when there is a...

Job SummaryWe are seeking a highly skilled Guest Relations Officer to join our team at the Singapore Marriott Tang Plaza Hotel. As a key member of our Front Office team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Main Responsibilities:Work closely with the Duty Managers to...

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action. As a Guest Services Agent for our Heavenly Spa , you will be tasked to: Schedule services for individuals and large groups using spa reservation software system. Call and/or email guests to confirm scheduled...

Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Supervisor to join our team!As a Guest Relations Supervisor, we rely on you to: Take responsibility of the guest relations to ensure smooth and efficient operation at all times Supervise and lead all service associates in their daily activities Enhance guest...