Patient Service Associate, Child Development Unit(7880)
3 weeks ago
Key Responsibilities:
Counter Registration
- Perform patient registration and verify relevant documents.
- Conduct the triage process, e.g. including screening and measuring and recording patient's height/weight/ blood pressure and etc.
- Provide clear instructions to patients regarding consultation/ intervention processes.
- Perform accurate billing and timely collection of payments.
- Manage wait time and keep patient updated in a timely manner.
- Comply to clinic facilities readiness.
Consultation Room
- Provide administrative support to clinicians during consultations as required.
- Assist in scoring the assessment forms and tabulating assessment results accurately.
- Ensure documents/assessments are properly organised and scanned into the system.
- Ensure assessment tools and kits are cleaned and disinfected.
Appointment Matters
- Provide proper care and coordination and coordinate first/follow-up appointments for patients.
- Coordinate and follow-up on referrals.
Key Requirements:
- Minimum "N" Level.
- Healthcare or service-related industry preferred.
- Proficient in IT computer skills.
- Team player with good communication and interpersonal skills.
- Able to multitask and work in a fast-paced environment.
Referrals
Able To Multitask
Microsoft Office
Interpersonal Skills
Healthcare
Good Communication Skills
Pressure
Cashiering
Administrative Support
Team Player
Patient Registration
Customer Service
Disposition
Screening
Scheduling
Appointment Scheduling
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