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IT Technical Support Officer

2 months ago

Singapore TALENTSIS PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

· Ensure smooth running of the Company’s computer systems and ensuring providing technical support to users both in office and on board vessels own/operated by the Company. These include but are not limited to:

o installing and configuring computer hardware operation systems and applications;

o monitoring and maintaining the office and ship computer systems, networks and hardware, including liaising with external IT vendors regarding the same;

o assisting shore and sea staff, either face-to-face or over the telephone, to troubleshoot and resolve hardware or software issues;

o assist in preparing and administering the Company’s IT policy and procedures;

o assist with the Company’s cyber security defence, including configuring and upgrading routers, switches, firewalls, proxy, anti-virus software, access points etc.; and

o conduct disaster recovery operations.

· Boarding of vessels to provide relevant IT support.

· Assist in implementation of new info-system management software for the Company.

· Attend to projects and tasks as assigned.



Requirements:

Minimum 2 years of relevant experience.

Minimum Diploma in related discipline.

A team player with good interpersonal and communication skills.

Able to work independently.

Comfortable with boarding vessels within Singapore waters (safety training will be provided).

Experience in setting up and running new info-software systems a distinct advantage.


Tell employers what skills you have

Switches
Defence
Troubleshooting
Hardware
Cyber Security
Computer Hardware
Communication Skills
Administrative Support
Routers
Team Player
Disaster Recovery
Laboratory
Safety Training
Able To Work Independently
Technical Support