Regional FCL Trade Management Assistant

4 weeks ago


Singapore DHL GLOBAL FORWARDING (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Job Purpose

- Support the Trade Management Team Asia-Latam and help to improve transparency of actions

- Active involvement to achieve profitable growth and widen our customer base

- Manage Allocations with clients and carriers


Main Responsibilities

1. Customers – New and Existing

• Pre-analyze RFQ's on potential and importance

• Collaborate on solutions as space and equipment issues on a day-to-day basis with internal and external stakeholders

• Provide analysis of Trade KPI's

• Upload of FAK, MTS and NAC levels internally


2. Regional Buying

• Negotiate and maintain competitive rates

• Establish country’s requested rates with carriers (for named accounts requests)

• Understand country’s needs and negotiate specific requirements with target carriers e.g., space protection / allocation, free time on demurrage and detention

• Monitoring core carrier adherence performance by using available tools to achieve targets with carriers based on the latest estimate

• Maintaining trade's contract database and review in conjunction with allocation


3. Country OFR Organisations

• Establish regular market information to countries (Update on latest changes in surcharges and market situation)

• Support ASPA countries on rates and carriers’ related issues

• Communicate with overseas offices on day-to-day issues

• Guidance to countries on trade and market related subjects

• Networking with RDMs of stakeholding countries to develop potential businesses


4. Management

• Monitor and report market rate changes, weekly liftings and prepare monthly strategy report

• Monitor key account performance, rates and resolve space/equipment issues

• Ensure efficient flow of information concerning carriers’ activities and market development to management

• Manage allocation for the trade with AP allocation team to fulfil carrier targets and contract MQCs, maximize yield and carrier incentives

• Ensure regular market information for the trade & communicate this to Trade Management, OFR network and M&S


5. Global OFR Carriers in Asia Pacific

• Develop and maintain relations with global ocean freight carriers

• Discuss and initiate actions to solve problems on space or equipment constraints

• Obtain updated information from ocean carriers on latest rate implementation

• Set up space protection with target carriers


Skills & Qualifications

• Tertiary Education

• Min 2-3 years’ experience

• Good knowledge of ocean freight products

• Good negotiation and communication skills

• Problem solving skills: Analyze problems effectively and find the best solutions

• Possess knowledge of carrier’s functions

• Acquired knowledge in general shipping matters (e.g., Operations, customer service, documentation, claims, clearance, etc)

• Possess basic Logistics/Supply Chain Management knowledge

• Well versed in software knowledge (words, excel, power point, etc)

• Proficiency in English and Mandarin

• Ability to communicate in different dialects or foreign languages is an added advantage


Tell employers what skills you have

Negotiation
Microsoft Office
Microsoft Excel
Analytical Skills
Interpersonal Skills
Transparency
Administration
Strategy
Freight
Networking
Writing
Market Development
Communication Skills
Customer Service
Shipping

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