Regional Omnichannel Lead

1 week ago

Singapore GLAXOSMITHKLINE PTE LTD Full time
Roles & Responsibilities

Accelerate executions of our Omnichannel strategic plans in GCI to drive improved business performance by delivering a superior customer experience.

Key Responsibilities

  • Leading a significant change for the region in omnichannel customer engagement, with transformed HCP experience through cross functional agile teams close to markets harnessing the power of technology and data, communicating clearly and simply the GCI Omnichannel vision, including each of the individual components, in a way that resonates across multiple stakeholders, winning hearts & minds to inspire, motivate and drive fast change across the LOCs
  • Define data driven content strategy and drive efficiency in end-to-end content generation and approval process
  • Accountable for achieving the regional omnichannel vision within HCP engagement / experience, as well as tracking of KPIs and overall progression and success
  • Working closely with the LOCs, Regional Tech and global digital teams to drive a successful delivery of our omnichannel vision, ensuring LOC demand is aligned to vision, roadmap & commercial strategy
  • Responsible for bringing together all the elements required for a successful delivery of our Omnichannel engagement strategy and achieving our vision, including integrating Omnichannel engagement into regional capability plans, Content Strategy, Brand planning, Data & Tech, new ways of working, leadership buy-in, data driven omnichannel customer journeys, coordinating with Sales Excellence for Sales reps & Leaders of the future and Hybrid selling, as well as Medical – Commercial omnichannel engagement
  • Working very closely with the LOCs, understanding challenges and proposing solutions to address them, bringing in stakeholders together (local, regional, global) to drive resolution while maintaining focus and prioritizing when needed
  • Share best practice & commercial impact of Omnichannel across the region

Skills, knowledge and experience

  • Master's degree in marketing or digital marketing
  • Min 10 years of experience as a senior omnichannel SME or digital transformation
  • Min 5 years of experience in digital/omnichannel engagement within pharmaceutical industry
  • Passion for understanding HCP needs around customer engagement and what entails positive customer experience
  • Direct experience in how Omnichannel engagement drives business performance
  • Extensive experience in virtual HCP engagement strategy and implementation
  • Excellent communication skills, handling complexity, business insights, prioritization and problem-solving skills
  • Good business understanding and knowledge on the commercial organization
  • Excellent partnering skills with ability to assess/diagnose a situation, generate solutions and engage & influence at all levels of management
  • Previous experience in Pharma commercial roles within sales, marketing, Digital and/or commercial excellence will be strongly valued
  • Additional certificates relevant for the job on Digital marketing, MarTech, etc will be valued

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.


Tell employers what skills you have

Digital Transformation
Excellent Communication Skills
Pharmaceutical Industry
Referrals
Customer Experience
Approval Process
Oncology
Sales Excellence
Customer Engagement
Infectious Diseases
Content Strategy
Authorization
Wellbeing
Immunology
Therapeutic Areas
Customer Journeys

  • Regional omnichannel lead

    2 days ago

    Singapore GlaxoSmithKline Full time

    Site Name: Singapore - Rochester ParkPosted Date: Dec 17 2024Accelerate executions of our Omnichannel strategic plans in GCI to drive improved business performance by delivering a superior customer experience. Key Responsibilities Leading a significant change for the region in omnichannel customer engagement, with transformed HCP experience through cross...

  • GlaxoSmithKline | Regional Omnichannel Lead

    6 days ago

    Singapore GlaxoSmithKline Full time

    Site Name: Singapore - Rochester Park Posted Date: Dec 17 2024Accelerate executions of our Omnichannel strategic plans in GCI to drive improved business performance by delivering a superior customer experience. Key Responsibilities Leading a significant change for the region in omnichannel customer engagement, with transformed HCP experience through cross...

  • Strategic Product Manager for Omnichannel Retail Experience

    3 weeks ago

    Singapore Singapore Fashion Council Full time

    Job OverviewWe are seeking a highly skilled Strategic Product Manager to lead the development of our omnichannel retail experience. The ideal candidate will have a deep understanding of product management, merchandising, and inventory management.

  • Director of Omnichannel Media Strategy

    1 month ago

    Singapore FairPrice Group Full time

    Job OverviewFairPrice Group is seeking an experienced leader to spearhead its Retail Media team, driving the growth of its omnichannel media business through innovative solutions. As Director of Omnichannel Media Strategy, you will lead a high-performing team in developing and implementing robust retail media strategies that align with FairPrice Group's...

  • Digital Media Strategist

    3 weeks ago

    Singapore CAG REGIONAL SINGAPORE PTE. LTD. Full time

    Job SummaryWe are seeking a seasoned Digital Media Strategist to lead our Regional Marketing efforts in Singapore. As the Head of Paid Media, you will develop and implement comprehensive paid media strategies for our core businesses, driving traffic, increasing conversions, and balancing profitability and new user growth.

  • Behaviouralresponse | German Speaking Omnichannel Strategist Singapore, Singapore · Posted 26 Januar

    6 days ago

    Singapore Behaviouralresponse Full time

    German Speaking Omnichannel Strategist at Behavioural Response Behavioural Response is a global marketing technology consulting firm on a mission to deliver sustainable growth for ambitious clients. Partnered with leading-edge technology solution providers, our experienced team brings expertise from various industries to ensure our endeavours are always...

  • Regional Fragrance Portfolio Manager

    1 month ago

    Singapore Luxasia Full time

    Job Title: Regional Fragrance Portfolio ManagerLuxasia, a leading beauty omnichannel distribution platform in Asia Pacific, seeks an experienced Regional Fragrance Portfolio Manager to drive commercial strategies and key financial KPIs for the fragrance portfolio.About the Role:Reporting to the Regional General Manager for Fragrance, you will work closely...

  • Regional HR Director

    2 weeks ago

    Singapore LEAD GENERAL INTERNATIONAL HOLDINGS PTE. LTD. Full time

    Job TitleRegional HR DirectorAbout the RoleWe are seeking an experienced Regional HR Director to oversee human resources operations across multiple locations within a designated region. This role ensures consistent implementation of HR policies, supports workforce planning, and fosters a productive and positive work environment.The ideal candidate will have...

  • Regional Marketing Strategist

    3 weeks ago

    Singapore PENG SHI DA PRIVATE LIMITED Full time

    Job Description:PENG SHI DA PRIVATE LIMITED is seeking a highly skilled Regional Marketing Strategist to join our team. In this role, you will be responsible for developing and implementing marketing strategies for the fragrance category across various franchises in the region.About the Role:The successful candidate will have a strong background in marketing...

  • Regional Senior Director for Consumer Hearing APAC

    2 months ago

    Singapore Sonova Full time

    Sonova's Consumer Hearing Business OpportunitySonova's Consumer Hearing business is seeking a Regional Senior Director to capture growth opportunities in the fast-growing market for premium headphones, the emerging segment of speech-enhanced hearables, and expand Sennheiser's leadership position in the audiophile category.The Sr. Director will be responsible...

  • Strategic Sales Leader, Regional Growth

    3 weeks ago

    Singapore MICROSOFT REGIONAL SALES PTE. LTD. Full time

    OverviewMICROSOFT REGIONAL SALES PTE. LTD. seeks an experienced Sales Director to lead our regional sales team and drive growth in the Asia-Pacific region.ResponsibilitiesWe are looking for a seasoned sales professional with a proven track record of success in driving revenue growth, expanding customer relationships, and building high-performing teams. The...

  • Marketing Strategist

    3 weeks ago

    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Job DescriptionWe are seeking a highly motivated Marketing Strategist to join our team in Singapore. As a key member of our marketing department, you will be responsible for driving omnichannel growth and developing data-driven strategies to improve business performance.ResponsibilitiesConduct market research and gather consumer insights through in-country...

  • Asia pacific

    2 months ago

    Singapore Shiseido Company, Limited Full time

    Asia Pacific - Regional Digital Marketing Director Date: 11 Oct 2024 MAIN PURPOSE The incumbent is required to: Lead vision, strategic initiatives, and ongoing management of the digital marketing and media in Asia Pacific – which is a key strategic pillar driving the digital transformation agenda of Shiseido Asia Pacific. “Double hatting” country...

  • Asia Pacific

    2 months ago

    Singapore Shiseido Company, Limited Full time

    Asia Pacific - Regional Digital Marketing Director Date: 11 Oct 2024 MAIN PURPOSE The incumbent is required to: Lead vision, strategic initiatives, and ongoing management of the digital marketing and media in Asia Pacific – which is a key strategic pillar driving the digital transformation agenda of Shiseido Asia Pacific. “Double hatting” country...

  • Regional HR Manager

    2 weeks ago

    Singapore LEAD GENERAL INTERNATIONAL HOLDINGS PTE. LTD. Full time $6,000 - $12,000

    Position Overview The Regional HR Manager oversees human resources operations across multiple locations within a designated region. This role ensures consistent implementation of HR policies, supports workforce planning, and fosters a productive and positive work environment. The Regional HR Manager acts as a strategic partner to management and a trusted...

  • Regional HR Manager

    1 week ago

    Singapore LEAD GENERAL INTERNATIONAL HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesPosition OverviewThe Regional HR Manager oversees human resources operations across multiple locations within a designated region. This role ensures consistent implementation of HR policies, supports workforce planning, and fosters a productive and positive work environment. The Regional HR Manager acts as a strategic partner to...

  • Regional HR Manager

    3 weeks ago

    Singapore LEAD GENERAL INTERNATIONAL HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesPosition OverviewThe Regional HR Manager oversees human resources operations across multiple locations within a designated region. This role ensures consistent implementation of HR policies, supports workforce planning, and fosters a productive and positive work environment. The Regional HR Manager acts as a strategic partner to...

  • Asia pacific

    1 month ago

    Singapore Shiseido Company, Limited Full time

    Asia Pacific - Regional Digital Marketing DirectorDate: 11 Oct 2024MAIN PURPOSE The incumbent is required to: Lead vision, strategic initiatives, and ongoing management of the digital marketing and media in Asia Pacific – which is a key strategic pillar driving the digital transformation agenda of Shiseido Asia Pacific. “Double hatting” country...

  • Data Insights and Platform Performance Strategist

    1 month ago

    Singapore FairPrice Group Full time

    About FairPrice GroupAs a leading retailer in the region, FairPrice Group is committed to delivering exceptional customer experiences through its omnichannel retail platform.

  • Regional Senior Director

    2 days ago

    Singapore SONOVA CONSUMER HEARING SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesWho we areWe live and breathe audio. We are driven by the passion to create audio solutions that make a difference. The business with consumer devices such as headphones, soundbars and speech-enhanced hearables is now operated by Sonova Holding AG under the license of Sennheiser.With the well-known Sennheiser brand, the company stands...