Executive, Student Services
4 days ago
Accountabilities:
Learner-Centred Service Delivery:
- Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners.
- Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learner.
Leadership:
- Provide guidance to team members to perform their duties effectively and efficiently.
Performance Management:
- Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
Budgeting and Resource Allocation:
- Provide inputs for the annual budget of Student Services department.
Continuous Improvement and Innovation:
- Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
Quality Control:
- Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements.
- Support and coordinate audits on Student Services department
Job Requirements:
- Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
- Understanding of frontline customer/call center operations, with knowledge of customer service and enquiry-handling processes
- Bilingual with good command of spoken and written English
- Working knowledge of Microsoft Office software
- Excellent interpersonal, communication and presentation skills
- Good planning and organizational skills
- Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel
- Result-oriented
- Resourceful
- Able to work independently and as a member of multiple and varied teams
We regret that only shortlisted candidates will be notified.
Tell employers what skills you haveCoaching
Leadership
Quality Control
Written English
Office Software
Physical Education
Budgeting
Regulatory Requirements
Performance Management
Service Delivery
-
Student Service Executive
2 weeks ago
Singapore NANYANG INSTITUTE OF MANAGEMENT PTE LTD Full timeRoles & ResponsibilitiesEstablished in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards...
-
Student Services Executive
2 weeks ago
Singapore BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD. Full timeRoles & ResponsibilitiesPART TIME POSITION AVAILABLEAs a Student Services Executive, you will play a pivotal role in ensuring a positive and enriching experience for our students.You will be responsible for providing exceptional support to students, addressing their concerns, and fostering a supportive and positive environment, to encourage students to...
-
student services executive
3 weeks ago
Singapore VOYAGE CONSULTANTS PTE. LTD. Full timeRoles & ResponsibilitiesBased in Singapore, Barclyne College International has been grooming students for success since 1995 by priming students with an effective academic foundation that is enriched with real-world skills and values to prepare our graduates for their next journey in life.We are seeking a dedicated and detail-oriented Student Services...
-
STUDENT SERVICES EXECUTIVE
3 weeks ago
Singapore VOYAGE CONSULTANTS PTE. LTD. Full timeRoles & ResponsibilitiesBased in Singapore, Barclyne College International has been grooming students for success since 1995 by priming students with an effective academic foundation that is enriched with real-world skills and values to prepare our graduates for their next journey in life.We are seeking a dedicated and detail-oriented Student Services...
-
Student Services Executive
1 week ago
Singapore Kindle Kids International School Full timeRole OverviewWe are seeking an experienced Student Admissions and Support cum Admin Executive to join our team at Kindle Kids International School in Singapore.The successful candidate will be responsible for managing the student admissions process, maintaining accurate student records, and providing administrative support to ensure the smooth running of our...
-
Student Service
2 weeks ago
Singapore GLOBAL SCHOOL OF TECHNOLOGY & MANAGEMENT PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for a fresh graduate to join us as Student Service & Support Coordinator. He / she will assist the school in overseeing the frontline operations and service delivery to students in a higher learning institution via communication channels.The candidate should have a passion in customer service; possess good communication...
-
Executive Student Services
3 weeks ago
Singapore AVENTIS GRADUATE SCHOOL PTE. LTD. Full timeRoles & ResponsibilitiesAs a dedicated graduate school, we offer over 30 postgraduate programmes (Part-time) designed for working professionals, In partnership with leading universities across UK and USA. We are expanding. We are currently seeking candidate with Passion in Customer Services and Education to Learn and Grow with Us.Your RoleThis role assists...
-
Student Care Centre Manager
4 days ago
Singapore MSPACE STUDENT CARE @ BEDOK PTE. LIMITED Full timeRoles & ResponsibilitiesWe are a Good Brand Student Care Brand in Singapore looking for aspiring, mature and passionate Student Care Centre Manager The successful candidate can look forward to upholding high quality early learning environment for our young childern together with our team of teachers and centre manager.Job Description:- To attain high...
-
Student Services
3 weeks ago
Singapore ACADEMIES AUSTRALASIA COLLEGE PTE. LIMITED Full timeRoles & ResponsibilitiesProvide support for student issues as first contact point. Provide pastoral care and counselling to all students. Enforce School policies and oversee the implementation of quality student processes including student orientation, class scheduling, attendance management, student payment, course survey, student progress and assessment,...
-
Student Care Centre Teacher
3 weeks ago
Singapore First Love Student Care Centre Full timeRoles & ResponsibilitiesFirst love student care center is expanding and is therefore seeking teachers to join the company.KEY RESPONSIBILITIESEnsure homework completion and provide guidance for primary school studentsAble to guide English, Mathematics and Science at primary school levelDaily Administration - Attendance, grade records, health and safety,...
-
Senior Executive Student Services
1 day ago
Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeAbout This RoleWe are seeking a highly skilled and experienced professional to join our team as a Senior Executive, Student Administration at Nanyang Technology University. In this role, you will be responsible for supporting student professional exposure in industry and exchange to partner universities.Key AccountabilitiesDevelop and implement strategies to...
-
Intern - Student Support Services
2 weeks ago
Singapore GLOBAL SCHOOL OF TECHNOLOGY & MANAGEMENT PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for a fresh graduate to join us as a Student Service & Support Intern. The intern will assist the school in managing frontline operations and service delivery to students in a higher learning institution through various communication channels. This role offers hands-on experience in student support, administrative...
-
Student Services
3 weeks ago
Singapore ACADEMIES AUSTRALASIA COLLEGE PTE. LIMITED Full timeRoles & Responsibilities Provide support for student issues as first contact point. Provide pastoral care and counselling to all students. Enforce School policies and oversee the implementation of quality student processes including student orientation, class scheduling, attendance management, student payment, course survey, student progress and...
-
Student Services Manager
5 days ago
Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeResponsibilities and DutiesIn this role, you will be responsible for contributing to the university's mobility KPIs for Undergraduate students, enabling them to acquire overseas immersion experiences during their course of study at NTU.The goal is to provide opportunities for 2,600 students from the class of 2031 to participate in semester exchange programs...
-
Student Services Manager
1 week ago
Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeAbout Nanyang Technological University (NTU)NTU is a world-class research institution that is driving innovation and excellence in various fields, including electrical and electronic engineering.We are seeking an exceptional candidate to fill the role of Assistant Manager in our dynamic team, responsible for supporting the Master of Science (coursework)...
-
Executive, Student Central
2 weeks ago
Singapore NEWCASTLE AUSTRALIA INSTITUTE OF HIGHER EDUCATION PTE. LTD. Full timeRoles & ResponsibilitiesExecutive, Student Central provides efficient and effective administrative support in various stages of the Student Life Cycle, including but not exclusive to admissions, enrolment, examinations, and other related student services and matters. This encompasses fostering and maintaining relationships within the organisation and...
-
LY12- Student Service
3 weeks ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeRoles & ResponsibilitiesPosition title : Student Service & Support Coordinator Location: Cecil St, The Octagon (Shenton / Telok Ayer) Working days & time: 5 days, 10.30am to 7.30pm Salary: $2,000- $2,600Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be...
-
Student and Academic Services Officer
4 days ago
Singapore CURTIN EDUCATION CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesThe role will provide administration support in Academic Services department and to provide comprehensive academic support services to students and staff and maintain the applicable academic systems at Curtin Singapore.DUTIES:1. Academic Staff Management· Prepare and maintain sessional academic staff employment contracts.· Organise...
-
Student Support Executive
3 weeks ago
Singapore FINANCIAL PERSPECTIVES PTE LTD Full timeRoles & ResponsibilitiesLocation: High Street CenterEmployment Type: Full-timeReporting To: General ManagerJob Summary:We are looking for a dedicated Student Support Executive to join our team at Financial Perspectives Pte Ltd. The ideal candidate will be responsible for providing administrative and support to students. The role requires excellent...
-
Student Services Professional
3 days ago
Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeNanyang Technology University (NTU) is a world-renowned institution dedicated to academic excellence. We are seeking a highly skilled and motivated individual to fill the position of Student Services Professional.In this role, you will be responsible for providing exceptional support to students, staff, and faculty members. Your key responsibilities will...