Student Support Executive

1 week ago

Singapore FINANCIAL PERSPECTIVES PTE LTD Full time
Roles & Responsibilities

Location: High Street Center

Employment Type: Full-time

Reporting To: General Manager

Job Summary:

We are looking for a dedicated Student Support Executive to join our team at Financial Perspectives Pte Ltd. The ideal candidate will be responsible for providing administrative and support to students. The role requires excellent communication skills, problem-solving abilities, and a student-centered approach.

Key Responsibilities:

Student Support & Engagement

· Serve as the first point of contact for student inquiries, concerns, and requests.

· Provide guidance on school policies, procedures, and programs.

· Assist students with course selection, enrolment, and schedule management.

· Support students in addressing academic or personal challenges by connecting them with appropriate resources (e.g. Learning Management System, Skills Future Funding, etc)

· Facilitate orientation programs for new students and provide ongoing support.

Administrative & Operational Support

· Maintain accurate student records, attendance, and progress reports.

· Assist in coordinating courses, events and workshops.

· Manage student feedback and escalate concerns to the relevant departments.

· Ensure compliance with school policies and government regulations.

· Collaborate with regulators and school management to enhance student experience.

· Provide support in cases of conflict resolution or student grievances.

Key Requirements:

· Diploma in Business or Marketing with previous experience in student support, academic administration, or a similar role preferred.

· Strong interpersonal and communication skills, both written and verbal.

· Ability to work collaboratively in a fast-paced school environment.

· Organizational skills with attention to detail and problem-solving ability.

· Proficiency in Microsoft Office and student management systems (if applicable).

Why Join Us?

· A dynamic and student-focused work environment.

· Competitive salary and benefits package.

If you are passionate about supporting students and creating a positive educational experience, we would love to hear from you

Tell employers what skills you have

Excellent Communication Skills
Microsoft Office
Microsoft Excel
Classroom
Classroom Management
Academic Administration
Compliance
Attention to Detail
Communication Skills
Learning Management

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