Student Services Manager

3 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

About Nanyang Technological University (NTU)

NTU is a world-class research institution that is driving innovation and excellence in various fields, including electrical and electronic engineering.

We are seeking an exceptional candidate to fill the role of Assistant Manager in our dynamic team, responsible for supporting the Master of Science (coursework) academic and program management tasks.

Key Responsibilities:

  1. Coordinate Examination Processes: Coordinate examination administration, assessments, and grading processes to ensure timely and accurate results.
  2. Monitor Student Progress: Monitor student academic progress and performance, providing guidance and support as needed to ensure student success.
  3. Develop Academic Programs: Implement strategies to enhance academic program quality and relevance, including curriculum review and revision to meet industry needs.
  4. Collaborate with Faculty: Collaborate with faculty members and program directors to address student concerns, grievances, and academic appeals effectively.
  5. Support Operational Processes: Identify, plan, implement, and enhance operational and administrative processes related to academic and program management to ensure efficient operations.
  6. Plan Academic Events: Support planning and execution of academic events and activities, such as orientation programs and student workshops, to foster a collaborative learning environment.

Requirements:

  • Bachelor's Degree: Bachelor's degree in a relevant field, such as electrical and electronic engineering or a related field.
  • Experience: Minimum 3 years of experience in academic administration or program management roles, preferably in a higher education institution.
  • Skills: Exceptional organization, prioritization, and time management skills, strong analytical and problem-solving skills, and excellent communication and interpersonal skills.


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