Customer Relations Officer

6 days ago


Singapore THE STYLE SOIREE (TSS) Full time
Roles & Responsibilities

Customer Relations Officer - Full Time


We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

  • Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
  • Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
  • Process exchanges, returns and issue credits
  • Uphold efficiency and customer satisfaction.
  • Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

  • Positive with a willing to learn attitude
  • Strong communication & interpersonal skills
  • Customer-orientated and passionate
  • Ability to solve issues efficiently
  • Has a high level of professionalism, work ethics and honesty
  • Meticulous

Requirements:

  • A strong interest in fashion
  • Good command of English
  • Min education: Diploma
  • Basic Excel Skills required
  • Able to work independently
  • Minimum commitment of one year
  • Only Singaporeans or Perm Residents
  • Will be required to work on weekends

How to apply:

Send your application to: admin@thestylesoiree.sg


Tell employers what skills you have

Microsoft Office
Microsoft Excel
Customer Experience
Interpersonal Skills
Inventory
Adaptability
Communication Skills
Excel
Customer Satisfaction
Team Player
Customer Service
Able To Work Independently
Customer Service Experience

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