Customer Relations Officer
3 months ago
Job Responsibilities
- Oversee the Superintendents'offices and Customer Relations (CR) centre
- Manage the CR assistant and office assistant
- Arrange entry pass, accommodation, transport, carpark and meal for customers
- Handle the visitor list, daily planner and Customer Feedback
- Prepare Customer Satisfaction Report
- Monitor inventory and verify invoices of vendors
- Support company events
- Take and collate project photos for publicity purpose
Job Requirements
- Able to develop good working contacts and good relationships with customers
- Willing to undertake other assignments when called upon
- Excellent interpersonal skills, handling and managing customers' complaints, ability to co-ordinate and organise levents and functions
- Bachelor of equivalent in any discipline
- Minimum 2 years of customers relations experience
- Training will be provided
Our Address and Working Hours:
Seatrium (SG) Pte. Ltd.
(Tuas Yard)
51 Pioneer Sector 1 628437
(Islandwide transport provided)
Working hours
Monday – Thursday: 8:00am – 5.15pm
Friday: 8:00am – 4.30pm
Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.
We regret that only shortlisted candidates will be notified.
Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.
Tell employers what skills you have
Product Knowledge
Construction
Restaurants
Housekeeping
Interpersonal Skills
Ships
VIP
Sales Effectiveness
Customer Care
Procurement
Administrative Support
Team Player
Customer Service
Customer Relations
Environmental Control
Hospitality
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