Customer Relations Officer
3 months ago
- Handle enquiries and public feedback pertaining to the project site activities & environment
- Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively
- Ensuring good report and maintaining positive relations with the residents to work closely with the relevant parties, such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
- Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes
- Excellent people management & interpersonal skills
- Ability to prioritize, plan, organize and execute tasks effectively
- Other ad-hoc duties as assigned
- Diploma/Certificate in Communications/in Customer Relation or relevant discipline
- At least 3 years of relevant site experience in building construction industry for HDB project, ie BTO
Tell employers what skills you have
Product Knowledge
Customer Relationship
Construction
Outsourcing
Housekeeping
Interpersonal Skills
Sales Effectiveness
Customer Care
Adaptability
Team Player
Customer Service
Customer Relations
People Management
Ability to Prioritize
Customer Service Experience
-
Executive, customer service
1 week ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
-
Customer Relations Officer
4 days ago
Singapore REVUP PROSERVICES PTE. LTD. Full timeJob Title: Customer Relations OfficerLocation: CentralAbout the Role:We are seeking a highly motivated and experienced Customer Relations Officer to join our team. As a key member of our customer service team, you will be responsible for attending to customer enquiries, providing quick and accurate solutions to their queries, and ensuring excellent customer...
-
Customer Relations Officer
1 month ago
Singapore COLUMBIA REAL ESTATE PTE. LTD. Full timeRoles & ResponsibilitiesDuties and responsibilities:- Develop and maintain positive relations with tenants via regular and proactive communication.- Manage tenants complaints and work to resolve them or provide feedback to Management- Manage and schedule work order requests put in by tenants in a timely manner- Coordinate with contractors for the works-...
-
Customer Relations Officer
7 days ago
Singapore THE STYLE SOIREE (TSS) Full timeRoles & ResponsibilitiesCustomer Relations Officer - Full TimeWe're looking for a meticulous and independent individual to join our team.You will be in charge of attending to customer's emails Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers. Handle and resolve customers' complaints, provide...
-
Customer Relations Officer
7 days ago
Singapore SATA COMMHEALTH Full timeRoles & ResponsibilitiesJob Summary Refer and familiarise with the following for daily operations: Handling Customer Complaints at Call Centre Pausing in Queuemetrics Queuemetrics Logging Off Queuemetrics Login Web Portal Appointment Bookings Appointment Booking for Australian Visa Application Provide prompt, accurate and updated information for all...
-
Customer Relations Officer
3 months ago
Singapore SEATRIUM (SG) PTE. LTD. Full timeRoles & ResponsibilitiesJob Responsibilities Oversee the Superintendents'offices and Customer Relations (CR) centre Manage the CR assistant and office assistant Arrange entry pass, accommodation, transport, carpark and meal for customers Handle the visitor list, daily planner and Customer Feedback Prepare Customer Satisfaction Report Monitor inventory...
-
CUSTOMER RELATIONS OFFICER
2 days ago
Singapore AGS INTEGRATION PTE. LTD. Full time $3,400 - $3,700Responsibilities: Attending to customer queries and concerns in a timely manner and professionalism Handling Customer Complaint Site Visit and meet the clients as needed Training and guide the client on how to use our system Data entry and card programming Process new registration and manage existing records Handle...
-
Customer Relations Officer
1 month ago
Singapore KIENTA ENGINEERING CONSTRUCTION PTE. LTD. Full timeRoles & ResponsibilitiesResponsibility:-shall be competent and possesses the skill, knowledge and ability to manage customer relation issues and general project queries with the residents effectively;-showing, explaining and demonstrating to residents the locations and purposes of the lift upgrading projects;-dealing with requests and handling complaints of...
-
Customer relations officer
1 week ago
Singapore Search Network Pte. Ltd. Full timeProvide directions and assistance to customers with requests and enquiries at the Information Counter To visit newly admit patients and ensure patient's confidentiality at all times Handle feedbacks from customers and provide service recovery Coordinate and conduct hospital and maternity tours Monitor and liaise with florist and Reservation or other...
-
Customer Relations Officer
1 month ago
Singapore ASE EDUCATION GROUP PTE. LTD. Full timeRoles & ResponsibilitiesRoles & Responsibilities Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience. Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth. To develop,...
-
Customer relation officer
1 week ago
Singapore LBD Engineering Pte Ltd Full timeJob Scope and Responsibilities: Customer Interaction & Communication :Act as the primary point of contact for new Build-to-Order (BTO) owners, addressing their queries and concerns. Provide timely responses to customer inquiries regarding defects, property handover procedures, and project-related matters. Handle customer complaints and resolve issues...
-
Customer Relations Officer
7 days ago
Singapore CADMUS RESOURCES Full timeRoles & Responsibilities Listed Company On The SGX Award Winning Healthcare CompanyResponsibilities: Deliver high standard of customer service to prospects and existing clients. Provide support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries) Resolve customers'...
-
Customer relations officer
1 week ago
Singapore RMA CONTRACTS PTE. LTD. Full timeThe Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work includes, but is not limited to: Provide on-site support to various teams within the organization. Provide on-site frontline concierge...
-
Customer Relations Officer
2 days ago
Singapore RMA CONTRACTS PTE. LTD. Full time $2,400 - $2,700The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations.The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:Provide on-site support various teams within organizationProvide on-site frontline concierge serviceProvide...
-
Customer Relations Officer
2 days ago
Singapore RMA CONTRACTS PTE. LTD. Full time $2,400 - $2,700The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations.The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:Key ResponsibilitiesProvide on-site support to various teams within the organization.Provide on-site...
-
Customer Relation Officer
7 days ago
Singapore STRIP PTE. LTD. Full timeRoles & ResponsibilitiesSTRIP – Singapore’s first dedicated hair removal studio to specialise in waxing and AFT hair removal services (most notably the Brazilian and Boyzilian), as well as our specially formulated waxes and pre- and post-waxing care products.Job Responsibilities:• Provide a friendly and hospitable welcome to customers.• Handle calls...
-
Customer Care Consultant
4 days ago
Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full timeAbout the RoleAs a Customer Care Consultant at STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD., you will play a vital role in delivering exceptional customer experiences. We are seeking a highly motivated and service-oriented individual to join our team.Key ResponsibilitiesReservations Management: Process reservation requests, manage booking inquiries, and...
-
Customer Relations Officer
7 days ago
Singapore SEARCH INDEX PTE. LTD. Full timeRoles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekend) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg emails Handle inbound and outbound calls, and sometimes email Proper recording of...
-
Customer relation executive
1 month ago
Singapore IHH Healthcare Full timeThe Role The Customer Relations Executive performs customer service duties according to the hospital’s standards and supervises and coaches the customer service team. Key Accountabilities To cover duties at both Front Office counters at the Hospital main lobby and Medical Centre, providing directions and assistance to all internal and external customers...
-
Customer relations officer
2 weeks ago
Singapore Search Index Pte Ltd Full timeJob Title: Call Centre / Customer Service Key Information: Call Centre / Customer Service Experience No Experience Are Welcome To Apply - Training Provided Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT) Responsibilities: Attend to enquiries via hotline or other channels, e.g., emails Handle inbound and outbound calls, and sometimes...