Customer Relations Officer

3 months ago


Singapore CHIU TENG CONSTRUCTION CO. PTE. LTD. Full time
Roles & Responsibilities

  • Handle enquiries and public feedback pertaining to the project site activities & environment
  • Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively
  • Ensuring good report and maintaining positive relations with the residents to work closely with the relevant parties, such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
  • Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes
  • Excellent people management & interpersonal skills
  • Ability to prioritize, plan, organize and execute tasks effectively
  • Other ad-hoc duties as assigned
  • Diploma/Certificate in Communications/in Customer Relation or relevant discipline
  • At least 3 years of relevant site experience in building construction industry for HDB project, ie BTO

Tell employers what skills you have

Product Knowledge
Customer Relationship
Construction
Outsourcing
Housekeeping
Interpersonal Skills
Sales Effectiveness
Customer Care
Adaptability
Team Player
Customer Service
Customer Relations
People Management
Ability to Prioritize
Customer Service Experience

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