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Customer Service

4 weeks ago

Singapore NALA EMPLOYMENT PTE. LTD. Full time
Roles & Responsibilities

Our client is one of the TOP 5 Food Distributor in Singapore. We are hiring a Customer Service Executive proficient in Korean/Japanese to liaise with Korea/Japan's client.


  • Handle inquiries from Korean/Japanese-speaking clients via phone, email, and in-person.
  • Provide detailed information about food products and services, resolve issues, and ensure client satisfaction.
  • Liaise between clients and internal departments (such as sales, logistics, and quality control) to ensure smooth communication and timely resolution of customer issues.
  • Maintain accurate and up-to-date customer records in the database.


Requirements:

  • Proficiency in Korean or Japanese to liaise with Korean/Japanese speaking client.
  • Proven experience in customer service, preferably in the food distribution or related industry will be added advantage.
  • Strong organizational and multitasking abilities.
  • Ability to work independently and as part of a team.


Other Information:

Working Hour: 8.30am to 5.30pm (Mon-Fri), 8.30am to 12.30pm (Alt Sat))

Salary: $3000-$3200

Location: Clementi




Tell employers what skills you have

Communication
Microsoft
Quality Control
Japanese Language
Ability To Work Independently
Attention to Detail
Korean Language
Customer Focus
Customer Service
Japanese

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