Customer Service Agent

Roles & ResponsibilitiesJob Responsibilities:- Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and enquiries for air, arrange air export booking with the airlines / co-loader Agents.- Follow up on clients', help to do air export billing, invoice verification and handle rate disputes- Coordinate with customers,...

Roles & ResponsibilitiesJOB RESPONSIBILITIES: Improving customer service procedures, policies and standards To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer) Coaching of soft skill to the team related to customer service Front desk duties including greeting and...

Customer Service Manager Responsibilities:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an...

1) Coordinate adhoc / consolidation booking with customer and booking of space with airline.2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer.3) Monitor consolidations for various destination, monitor on the space and rates.4) Send flight schedules to customer upon confimation.5) Arrange adhoc cargo service...

Roles & Responsibilities1) Coordinate adhoc / consolidation booking with customer and booking of space with airline.2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer.3) Monitor consolidations for various destination, monitor on the space and rates.4) Send flight schedules to customer upon confimation.5)...

To facilitate email queries from policyholders, distribution representatives, and business partners regarding our products and services, thereby contributing to an overall positive customer experience.Job ResponsibilitiesEnsure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround timeManage and resolve...

Position Summary: The Guest Service Agent/Executive plays a key role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay.Key Responsibilities:Check-In/Check-Out:Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and...

JOB RESPONSIBILITIES: Improving customer service procedures, policies and standards To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer) Coaching of soft skill to the team related to customer service Front desk duties including greeting and welcoming guest,...

Roles & ResponsibilitiesLocation: Changi Airfreight Centre Working Hours: 5.5 days (Alternate Saturday upon confirmation)Job Responsibilities: Provide support to assigned customers/overseas agents in handling sales quotations, RFI, RFQs and enquiries for air, arrange air export booking with the airlines/co-loader agents Air export billing, invoice...

Roles & ResponsibilitiesCome join us to express your Andaz as Reservations Agent if the following describes you.You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges. As the Reservation Agent, you will be responsible...

Job Summary -: to provide efficient customer service and management, effective container consolidation and cargo confirmation, and efficient and effective warehousing and transport management to achieve profitability and budgeted volumes for the organization.Key Responsibilities and AccountabilitiesCustomer Service & Managementi) To attend to customer...

Come join us to express your Andaz as Reservations Agent if the following describes you.You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges. As the Reservation Agent, you will be responsible to provide an excellent...

Customer Service Executive . Review customer inquiries for the company's import and export freight and logistics business scopes. Prepare accurate and detailed quotations for customers. Clarify and negotiate proposals with customers to ensure customer satisfaction. Review customer orders to ensure consistency with quotations offered. Prepare and process...

Roles & ResponsibilitiesCustomer Service Manager Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet them on a...

Coordinating to ensure daily smooth operations of sales counter service.Enhance good relationship between agents and customer service staff.Making sure all GIRO/Direct Debit receipts are printed and submitted on given time.Handle customer enquiries whenever necessary.Ensuring all sales entry are with completed documents, with accuracy and secure (with...

Job Responsibilities:- Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and enquiries for air, arrange air export booking with the airlines / co-loader Agents.- Follow up on clients', help to do air export billing, invoice verification and handle rate disputes- Coordinate with customers, sales personnel,...

JOB SCOPEOverviewJoin us in our pre-opening team. Curating a non-traditional minibar, a uniquely authentic MBS experience for our guests. Summary of Job ResponsibilitiesAs a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for...

Roles & ResponsibilitiesSalary: $3,200 Work location: Jurong Gateway Road (near Jurong East MRT) Work days: 5 Days (8:30am to 5:30pm From Mon to Fri)Work Terms: Full-Time Permanent Responsibilities: • Provide customer support for shipments and advise various country customary rules and regulations; provide after-sales support and following up with client...

JOB SCOPEOverviewJoin us in our pre-opening team. Curating a non-traditional minibar, a uniquely authentic MBS experience for our guests. Summary of Job ResponsibilitiesAs a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for...

Roles & ResponsibilitiesJOB SUMMARYBeing the first impression of all guests at the Driveway, the Door Service Agent shall assist guests at the Hotel’s Forecourt. Co-ordinate with the Bell Service Agents in loading and unloading of the guest’s luggage from their cars / taxi but primarily to open their doors and offer parking spaces when appropriate....