Current jobs related to Airfreight Customer Service Manager - Singapore - WECRUIT PTE. LTD.


  • Singapore ANRADUS PTE. LTD. Full time

    Industry/ Organization Type: Logistics/ Transportation - Position Title**:Customer Service Officer (Airfreight)/ Airfreight Import Officer**: - Working Location: Ubi - Working Hours: 5.5 days (Alternate Saturdays after confirmation) - (Mon to Fri: 8:30am - 5.30pm) (Sat: 8.30am - 12.00pm) - Salary Package: Basic Salary + Variable Bonus - Duration: Permanent...


  • Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Logistics/ Transportation - Position Title**:Customer Service Officer (Airfreight)/ Airfreight Import Officer**: - Working Location: Ubi - Working Hours: 5.5 days (Alternate Saturdays after confirmation) - (Mon to Fri: 8:30am - 5.30pm) (Sat: 8.30am - 12.00pm) - Salary Package: Basic Salary + Variable Bonus - Duration: Permanent...


  • Singapore RK RECRUITMENT PTE. LTD. Full time

    **Customer Service Executive (Airfreight / Seafreight) **Benefits Summary**: - Basic up to $3200 - 5 Days - Monday to Friday, 8.30am - 6.15pm - Located in the East (Airfreight Centre) **Job Scope**: - Handle airfreight and seafreight enquiries. - Handle and monitor shipments till completion. - Provide billing instruction (Import/ Export). - Other ad-hoc...

  • Asst Manager

    4 days ago


    Singapore FREIGHT MARK LOGISTICS (S) PTE. LTD. Full time

    Ensure efficient and smooth operation for the airfreight Department. - Ensure service standards are met with all vendors. - Manage Airlines/Co-loader network and ensure best buying rates for the company. - Response to RFQ/Rates Request. - Ensure timely and accurate billing to customers. - Ensure Timely monthly closing of all airfreight jobs and proper...


  • Singapore RECRUIT EXPERT PTE. LTD. Full time

    Liaise with customers and collaborate with the operations team to address and resolve shipment delivery issues. **Requirements**: - GCE O level and above - At least 2 year of **Customer Service **experience in **Airfreight/Courier industry.**: - Proficient in MS Office. EA Licence: 19C9701 Registration: R24120303


  • Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Logistics/ Freight Forwarding - Position Title**:Customer Support Officer (Airfreight)/ Customer Service Executive (Airfreight)**: - Working Location: Changi - Working Hours: Monday to Friday, 8.30 am - 6.18 pm - Salary Package**:Up to $3,800 + AWS + Variable Bonus**: - Duration: Permanent **Key Responsibilities** - Handle...

  • Customer Service

    4 days ago


    Singapore ANRADUS PTE. LTD. Full time

    Industry/ Organization Type**:Freight Forwarding/ Warehousing**: - Position Title**:Customer Service (Airfreight)**: - Working Location: Changi Cargo Complex - Working Hours: 5.5 days (Mon to Fri 9 am - 6 pm, Sat 9 am - 1 pm) - Salary Package**:Basic + Performance Bonus**: - Duration: Permanent Role **Key Responsibilities** - Handle full set of import...


  • Singapore Career Edge Asia Pte Ltd Full time

    $2600 + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: East **Responsibilities** - Co-ordination and communication with various parties (including customers, overseas agents) - Monitoring and following up of import shipment and checking shipment status regularly - Attending phone calls from customers - Processing Airfreights...


  • Singapore Bollore Logistics Asia Pacific Full time

    **About the role** The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives. **What you will be doing** - Booking of flights with airlines - Arrange shipments with customers and contractors - Maintain good relationships with both internal and...


  • Singapore HALCON PRIMO LOGISTICS PTE. LTD. Full time

    **Primary Objectives of Position** - Oversee airfreight shipments. - Ensure the shipments are done in accordance to the requirements and schedule. - Preparation month inventory report, costing and closing account. **Duties & Responsibilities** - Liaison with internal & external parties on orders processing. - Segregate controlled & non-controlled products...


  • Singapore M & R FORWARDING PTE LTD Full time

    **SUMMARY**: To develop M+R Singapore Airfreight Department and guarantee compliance with company’s guidelines as well as ensuring an extremely high service level is maintain operationally for our direct clients and partners. **PRIMARY RESPONSIBILITIES**: - Operations on an A-Z basis file, on global shipments reporting to the General Manager. - Ensure...


  • Singapore Stafflink Services Full time

    Job Description Company transport pick up from Yishun, Admiralty, AMK, Sengkang, Tanah Merah, Tampines, Pasir Ris MRT stations Urgent vacancy Our client is a global leader specialized in international transportation, freight forwarder, supply chain management, and packaging solutions with offices in over 20 countries. **Responsibilities**: Booking of...

  • Logistics Executive

    3 days ago


    Singapore ANRADUS PTE. LTD. Full time

    Industry/ Organization Type: Logistics/ Freight Forwarding - Position Title**:Logistics Executive (Airfreight & Seafreight Operations)**: - Working Location: Changi Airfreight Centre - Working Hours: Monday to Friday, 8.30 am - 6.18 pm - Salary Package**:Basic Salary + AWS + Variable Bonus**: - Duration: Permanent **Key Responsibilities** - Handle local...


  • Singapore FK HUMAN RESOURCES PRIVATE LIMITED Full time

    Roles & ResponsibilitiesLocation: Changi Business Park Working Hour: Monday to Friday 8:30am – 5:30pm, Saturday – 8:30am to 12:30pm (change to alternate Saturday after confirmation) With experience in Air FreightJob Responsibilities:Handling inquiries and providing information to customers regarding airfreight services, rates, schedules, and...


  • Singapore Stafflink Services Full time

    Job Description **Working hours**: Monday to Friday; 9am - 5:45pm (1 Saturday per month, from 9am - 1pm) **Working location**: Alps Avenue (East) Company's transport at Yishun, Admiralty, AMK, Sengkang, Tanah Merah, Tampines, Pasir Ris MRT stations Salary up to $3,400 + AWS + VB Globally known Freight Forwarding Company Our client is a global leader...


  • Singapore Stafflink Services Full time

    Job Description **Working hours**: Monday to Friday; 9am - 5:45pm (1 Saturday per month, from 9am - 1pm) **Working location**: Alps Avenue (East) Company's transport at Yishun, Admiralty, AMK, Sengkang, Tanah Merah, Tampines, Pasir Ris MRT stations Salary up to $3,400 + AWS + VB Globally known Freight Forwarding Company Our client is a global leader...


  • Singapore BOLLORE LOGISTICS SINGAPORE PTE. LTD. Full time

    **Job Summary**: The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives. **Job Responsbilities**: - Answer all incoming calls promptly and politely - Respond to customer enquiries promptly. - Handle all air import shipment activation with...


  • Singapore BOLLORE LOGISTICS SINGAPORE PTE. LTD. Full time

    **Job Summary**: The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives. **Job Responsbilities**: - Promptly handle customer enquiries - Ensure compliance with customers’ Standard Operating Procedures - Liaise with overseas agents on the...


  • Singapore Crane Worldwide Logistics (S) Pte Ltd Full time

    Assist the Air Operations Manager in directing and managing the Air Export team - Ensure that Air Ops staff executes service agreements at, or above the customers’ standards. - Manage daily operations activities and work process - Efficiently handle customer’s complaints, and requirements and recommend corrective action plans - Build and maintain close...


  • Singapore WECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesResponding to customer inquiries and providing details on airfreight services, pricing, schedules, and documentation requirements. Coordinating with internal departments to facilitate the efficient and timely handling of airfreight shipments. Assisting customers with booking shipments, arranging pickups, and tracking cargo in...

Airfreight Customer Service Manager

4 weeks ago


Singapore WECRUIT PTE. LTD. Full time
Roles & Responsibilities
  • Assist customers with daily cargo booking across various airline products.
  • Reserve and confirm cargo capacity with airlines while coordinating with customers.
  • Understand the requirements of different airline products and provide appropriate guidance to customers.
  • Manage cargo booking administration, including entering flight reservations into systems/templates and ensuring data accuracy.
  • Coordinate with multiple stakeholders, including customers, warehouses, carriers, and customs, to meet shipment requirements.
  • Track and monitor shipment status, keeping customers informed of updates.
  • Maintain strong customer relationships and respond promptly to inquiries.
  • Collaborate with the Billing Team to ensure accurate invoicing data.
  • Perform other assigned duties as needed.

Will be leading 4 to 5 air freight customer service executives.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Tell employers what skills you have

Leadership
Microsoft Office
Microsoft Excel
Customer Experience
Customer Support
Interpersonal Skills
Customer Relationships
Invoicing
Administration
Air Freight
Freight
Customer Satisfaction
Statistics
Team Player
Microsoft Word
Customer Service
Customer Service Experience