ServiceNow Solution Consultant

4 weeks ago

Singapore CAREER ZOOM PTE. LTD. Full time
Roles & Responsibilities

As a ServiceNow Solution Consultant, you will act as a technical expert and strategic advisor, collaborating with our sales team to understand client business challenges and craft tailored ServiceNow solutions. You'll play a pivotal role in connecting technical capabilities with client needs, driving successful pre-sales engagements, and building enduring client relationships.

What's In It for You:

Dynamic Culture: Join a fun, engaging, and innovative environment focused on continuous learning and career growth.

Expert Collaboration: Work alongside top ServiceNow professionals, gaining access to certifications, accreditations, and cutting-edge knowledge.

Impactful Opportunities: Collaborate with leading companies and partners, helping drive digital transformation initiatives that make a real difference.

Key Responsibilities:

Consultative Engagement: Work with the sales team to thoroughly understand client challenges, objectives, and technical requirements.

Tailored Solutions: Develop and present compelling proposals and value-driven solutions that leverage the ServiceNow platform to address specific client needs.

Product Demonstrations: Lead both standard and customized product demonstrations to illustrate the functionality and benefits of ServiceNow solutions.

Client Education: Clearly explain technical aspects of proposed solutions, address client queries, and provide actionable insights for informed decision-making.

Documentation: Create and maintain technical documentation that supports the sales process and ensures clarity in communication.

Pre-Sales Support: Assist in coordinating projects during the sales cycle, ensuring a seamless transition from proposal to implementation.

Continuous Learning: Stay updated on the latest ServiceNow features, best practices, and industry trends to enhance your technical expertise and thought leadership.

Requirements

Requirements

Extensive experience working with the ServiceNow platform in a client-facing role (pre-sales, consulting, or solution architecture).

Proven experience in creating technical documentation and proposals.

ServiceNow System Administrator Certification is required.

At least 2 ServiceNow Certified Implementation Specialist or pre-sales accreditations.

ITIL Foundations and Scrum Master certifications are desired.

ServiceNow Certified Application Developer is a plus.

Excellent communication and presentation skills with the ability to translate complex technical concepts to diverse audiences.

Tell employers what skills you have

Digital Transformation
Technical Documentation
IT Service Management
HTML
Scrum
SOAP
Presales
UI
Administration
Sales Process
Thought Leadership
Product Management
Presentation Skills
Consulting
ITIL
ServiceNow

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