Retail Manager

2 weeks ago


Singapore BROWHAUS PTE. LTD. Full time
Roles & Responsibilities

BROWHAUS – The first concept store in Singapore to specialize in Brow and Lash Grooming Services. Signature treatments like Brow Resurrection and Eye Define keep us at the forefront of grooming technology, while proprietary products such as our Semi Permanent Makeup After-care System caters to grooming needs at home.

Team Benefits

  • 5 Days per week (including weekends & PH)
  • CommissionsGroup Medical Insurance Benefits
  • F&B and Beauty Perks & Discounts
  • Training Provided
  • Completion Bonus
  • Referral Program

Job Description:

  1. Build and maintain a strong and efficient team.
  2. Supervise and oversee the administration of the outlets and the work performance of subordinates.
  3. Provide guidance and direction to employees with regards to all operational and procedural matters.
  4. Assign responsibilities to subordinates.
  5. Demonstrate thorough knowledge on products, services and equipment.
  6. Respond to complaints promptly - taking appropriate courses of action to turn unhappy patrons into return guests.
  7. Responsible for the daily operations of the outlets, training of staff
  8. To ensure outlets’ cleanliness and maintenance is in keeping with the company’s general policy on services.

Requirements:
- At least 3 to 5 years of relevant working experience.
- Strong communication skills and love delivering exceptional customer service.
- Results-oriented, focused on customers, and passionate about continuous improvement.


Tell employers what skills you have

Coaching
Store Operations
Leadership
Microsoft Office
Visual Merchandising
Data Analysis
Autonomy
Inventory
Exceptional Customer Service
Retail Sales
Administration
Merchandising
Strategy
Inventory Management
Communication Skills
Customer Service

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