Junior/IT Helpdesk Engineer
1 day ago
You are assisting the in-house IT Engineer in managing and resolving the day-to-day IT requests from employees. These tasks may include, but are not limited to the responsibilities as follow:
Responsibilities:
· Installing and configuring computer hardware, software, systems, networks, printers and scanners.
· Maintain and monitor the list of e-mail address in the company.
· Create login credential and the access rights to the new employees and deactivate all the access when employees leave the company.
· Ensure the security of data, network access and backup systems are kept up to date.
· Providing technical support across the company, including repairing and replacing equipment when necessary.
· Manage and update IT infrastructure list for the whole company.
· Raise Purchase requisition by identifying and selecting the appropriate equipment that align with the requirements of management.
· Support overseas office user from remote connection.
· Any other ad-hoc duties as assigned by IT lead/Management.
Requirements:
· Only Singaporeans may apply
· Part-timers are welcome
· Diploma or Degree holder with 2-3 years of relevant working experience.
· Extensive knowledge of computer hardware systems
· Familiarity with general OS systems, Enterprise, programming languages, and Office software
· Knowledge of LAN and wireless networks
· Good communication skills
· Ability to troubleshoot complex software and hardware issues
· Knowledge of database and networking security systems
Tell employers what skills you have
Troubleshooting
Technical Assistance
Hardware
Information Technology
Computer Hardware
Wireless
Good Communication Skills
Service Desk
Networking
Windows
Office Software
Customer Service
Technical Support
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